AirEuropa
Passenger Guide
GENERAL CONDITIONS OF CARRIAGE (Pax and Baggage)
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ARTICLE 1: DEFINITIONS
When passengers purchase a ticket for an Air Europa flight, passengers are entering into a contract of carriage with Air Europa to which these general conditions apply:
>> Agreed Stopping Places
Means those places, except the place of departure and the place of destination, set forth in the Ticket or shown in Carrier’s timetables as scheduled Stopping Places on the Passenger’s route.
>> Carriege
Means carriage of passenger and baggage, from embarkation to disembarkation, as defined in Applicable Law.
>> Airline Designator Code
Means the two or three-character alphanumeric code which identify particular Air Carriers.
>> Authorised Agent
Means a passenger sales agent who has been appointed by the Carrier to represent the Carrier in the sale of air Passenger Transportation over the services of the Carrier and when authorised, over the services of other air Carriers.
>> Baggage
Means the personal property, accompanying the passenger, in connection with the trip. Unless otherwise specified, it includes both the Checked and Unchecked Baggage.
>> Aplicable Law
Means any International, UE and National Law applicable affecting to the air transport of passengers, their baggage, cargo and mail, included but not limited the Convention, Council Regulation (EEC) n° 2027 about the liability of the carrier in case of an accident, dated October 9, 1997, modified by Council Regulation 889/2002, dated May 13, 2002, Council Regulation (EEC) N° 295/91 of 4 February 1991 establishing common rules for a denied boarding compensation system in scheduled air transport and, in its case, Ley 48/1960 de Navegación Aérea dated July 21 as modified by Real Decreto 37/2001 dated January 19.
>> Baggage Check
Means those portions of the Ticket, which relates to the carriage of the passenger’s Checked Baggage, including a claim check issued by the carrier to be attached to the ticket.
>> Carrier
Means including Air Europa or any air carrier who undertake to carry passengers and his baggage thereunder or undertake to perform any other service related to such air carriage, whichever is applicable pursuant to the context of the provisions of these general Conditions of Carriage.
>> Charter carriage
Means carriage by an actual carrier who, by virtue of authority from the contracting carrier (Charterer or Tour Operator), performs the whole or part of the carriage pursuant to a charter agreement.
>> Checked label
Means a document issued by a Carrier which is attached by the Carrier to a particular article of checked baggage for identification of such baggage.
>> Check-in Deadline
Means the time limits as specified by the Carrier and by which the passenger must have completed check-in formalities and received the boarding pass.
>> Condictions of contract
Mean those statements contained in, or delivered with, the Ticket or Itinerary receipt (Printed Itinerary), identified as such and which incorporates, by reference, these Conditions of Carriage.
>> Community Air Carrier
Means Air Europa or any other Carrier with a valid operating licence, granted by a Member State of the European Union, in accordance with Regulation (EEC) No. 2407/92, dated July 23, 1992, as applicable.
>> Confirmed reservation
Means that the passenger has a ticket which contains:
a) In the case of a paper ticket, a specification of the number, date and time of the flight and the notation OK in the appropriate space, or
b) In case of an electronic ticket or paperless transport document, an indication that the reservation has been registered and confirmed .
>> Conexion ticket
Means a Ticket issued to a passenger, in conjunction with another Ticket which, together, constitute a single Contract of Carriage.
>> Convention
Means whichever of the following instruments, is applicable to the contract of carriage:
(i) The Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Montreal, 28 May 1999; and subsidiary
(ii) The Convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Warsaw, 12 October 1929 (hereinafter referred to as the Warsaw Convention);
(iii) The Hague Protocol, dated September 28 1955 and modifying the Warsaw Convention;
(iv) The Montreal Protocols Nos. 1, 2 and 4 (1975), additional to the Warsaw Convention.
>> Coupon
Means both a paper Flight Coupon and an Electronic Coupon, each of which entitles the named Passenger to travel on the particular flight, identified on it.
>> Damage
Includes death, wounding or bodily injury to a Passenger, loss, partial loss, theft or other damage arising out of or in connection with carriage or other services incidental thereto, as performed by the Carrier.
>> Days
Means calendar days, including all seven days of the week; provided that, for the purpose of notification, the day upon which Notice is dispatched shall not be counted; and provided that, for purposes of determining the duration of the validity of a Ticket, the day upon