Passenger Guide

Customer Service
1. INFORMATION, SALES AND POST SALES Telephone Service of Air Europa        902 401 501

E-mail: clientes@air-europa.com
Business Hours: From 6am till 1am Monday to Sunday

2. Air Europa PREFERENTIAL ATTENTION Centre                                                            807 420 420

Maximum price per minute 1,16 euros when calling from land lines and 1,51 euros when calling from mobile phones (taxes included). Service provided by Air Europa, POB 132 - 07620 Baleares.
Information, sales and post sales information service where your call will have preference above all other calls.

Business Hours: 24h all year round.
Email: clientes@air-europa.com


If you wish to make a change to your flight, have a query about services or have special requirements.

   WEB Incidents

incidencias web

If you have any problems with our WEB.
   Luggage Incidents

incidencias equipaje

If you have any incidents with your luggage.
   Travel Incidents

incidencias pasaje

If making a claim.
   Claim form


Send us your comments and claims.

©Air Europa Líneas Aéreas, S.A.U. ·Centro Empresarial Globalia. Apdo. Correos-132. 07620 Llucmajor - Baleares - España Reg. Merc. Palma de Mallorca, Folio 124, Tomo 461, Libro 383, Sección 3ª, Hoja nº 10069. CIF/VAT nº ESA 07129430
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