AirEuropa

Special Passengers / Unwell Passengers
Unwell passengers

There are those passengers whose physical or mental condition requires special attention on the part of the carrier.
To be accepted onto a flight, it is absolutely vital to present a medical certificate which confirms the passenger is in a condition to travel.
It is also necessary to sign a release of responsibility form before boarding.

Stretchers

To be able to authorise a transfer by stretcher on an Air Europa flight, it is necessary to comply with the following requirements:

1. The length of the stopover at both the departure and arrival airports must be at least 90 minutes to allow embarkation and disembarkation at each.

2. It is necessary to reserve and pay for the nine places used for said assembly.

3. The maintenance technicians at both the departure and arrival airports will need to be allowed to set up the stretcher.

4. The passenger will have to be accompanied by medical staff, present a medical certificate confirming they are well enough to travel and finally sign a release of responsibility form before boarding.

Any queries regarding these terms, please contact Marisa Vara de Rey by fax on: +34-971-178 141.

Leg in cast passengers

- General acceptance conditions for leg in cast passengers (either arms or lower limbs) will be the following:

- Flights under 3 hours in length:

a) Within the first 48 hours of wearing a plaster: It is recommended to wear the plaster cast open with a longitudinal cut carried out in a hospital or by the airport medical service. If the passenger does not wear the plaster open, he/she must sign a Liability Release form, noting the date he/she was put in plaster.

b) After 48 hours of wearing a plaster: The passenger can fly without restrictions, however he/she is requested to sign a Liability Release form, noting the date he was put in plaster.

- lights over 3 hours in length:

a) Within the first 48 hours of wearing a plaster: The passenger must wear the plaster cast open with a longitudinal cut carried out in a hospital or by the airport medical service. Additionally, he/she must sign a Liability Release form, noting the date he was put in plaster.

b) After 48 hours of wearing a plaster: The passenger can fly without restrictions, however he/she is requested to sign a Liability Release form, noting the date he was put in plaster.

Note 1: No Medical Clearance will be required in any case.
Note 2: These restrictions are issued to grant the passenger welfare and to avoid the swelling which may be harmful to him/herself.

- Adult passengers travelling with lower limbs in cast (waist and/or full leg plaster), are responsible to purchase the seats they may require to enable the leg to be elevated during the flight if deemed necessary.