AirEuropa

Special Passengers / Children
Passengers requiring special attention being allowed to embark

These arrangements are based on the regulations enforced by the Civil Aviation Authority, they form part of the rules for flight security and are obligatory.

Infants

Children under 2 years of age.
They do not have the right to a seat or luggage.
Only one infant is permitted per adult.
It is not permitted to sit with them on emergency exit seats.

Children

• Children between 2 and 12 years of age.
  They have the right to a seat and a luggage exemption.
  There is no limit to the number of children on board.
  They cannot travel on emergency exit seats.

Unaccompanied minors

Air Europa offers two companion services for underage passengers
. The UM, mandatory for passengers from 5 to 12 of age.
- The YOUNG PEOPLE for passengers from 12 to 18 years of age.

The UM service for kids under 12 year of age has a cost of 20€ per direction on direct flights and 30€ per direction on direct flights europe/Orient/Africa/America, 60€ if the flight involves an onward transfer.

The YOUNG PEOPLE service is an optional service tha will be offered only when requested by the passenger or his relatives. This service will need to be paid, and the fees are the same of the “UM “ service.

Air Europa does not allow unacompanied minors if they are not at least 5 year of age. Unaccompanied minors are also not accepted on flights with one or more stopovers, where the duration of the stopover or stopovers exceeds 3 hours.

Groups of minors

The Commercial Department (Special Requirements Section) must be notified in advance regarding the number of children and accompanying adults.

Number of minors between 5 and not yet 12 years old and minimum number of adults.
Up to	23 minors	1 escort
Between	24-35 minors	2 escort
Between	36-47 minors	3 escort

Note 1: Adding one companion for every additional 12 minors over the above figures.

Seats, seat safety belts, harnesses and child restraint devices (CRD)

A). General
In accordance with OPS 1.730(a)(3):
- A child restraint device (CRD) or a child restraint system (CRS) is considered to be acceptable if it is a supplementary loop belt manufactured with the same techniques and the same materials of the approved safety belts.

- Air Europa accepts an age-appropriate child restraint device on all of its flights, provided that a seat has been reserved for the child on the flight.

Confirmation must always be obtained from Air Europa before bringing a child restraint device on board.
However, if there are vacant seats, an infant seat may be accepted on board, even if a seat has not been reserved in advance for the child.

The instructions for use must be taken along, so that the approval labelling can be checked. Air Europa does not, however, guarantee the placement of a child restraint device in the seat reserved. If the safety seat does not fit into the seat or it cannot be safely secured, it will be placed in the overhead bin or the hold of the aircraft.

CRDs can be used for infants/children between the ages of 6 months and 3 years. Infants under 6 months must be secured by an extension seat belt.

The CRD and its harness must be designed so that the child can easily and quickly be secured in or removed from it.

The CRD, or any part of it, must not show any obvious signs of having sustained damage.

Note: In exceptional cases, children older than 3 years who cannot sit upright unaided, may be sat on a CRD. Anyhow, his/her weigh may not exceed the maximum certificated weight of the CRD.

B). Classification and approvals
Provided the CRD can be installed properly on the respective aircraft seat, the following CRD are considered acceptable in an Air Europa flight:

CRDs approved for use in aircraft only by any JAA authority, the FAA or Transport Canada (on the basis or a national technical standard) and marked accordingly.

CRDs approved for use in motor vehicles according to the UN standard ECE R 44, -03 or later series of Amendments. Without being limited to, the following models conform to the required certifications:

Maxi Cosi Citi; Luftikid UNO; Luftikid DUO; Römer Baby Safe bzw; Storchenmühle Maximum SP.

Note: the instructions for most CRDs sold in Spain contain the approval “approved according to ECE R 44” standard.

CRDs approved for use in motor vehicles and aircraft according to Canadian CMVSS 213/213.1.

CRDs approved for use in motor vehicles and aircraft according to US FMVSS nº 213 and are manufactured to these standards on or after February 26, 1985.

US approved CRDs manufactured after this date must bear the following labels in red lettering:

i. “THIS CHILD RESTRAINT SYSTEM CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS”,
and

ii. “THIS RESTRAINT IS CERTIFIED FOR USE IN MOTOR VEHICLES AND AIRCRAFT”.

CRDs qualified for use in aircraft according to the German “Qualification Procedure for Chile Restraint Systems for Use in Aircraft” (TÜV Doc.: TÜV/958 01/2001). Without being limited to, the following models conform to the required
certifications: Luftikid DUO; Römer King quickfix (except Römer King quickfix model with approval nº 03301122); Römer Baby Safe bzw.; Maxi Cosi Mico; Maxi Cosi Citi.

CARES (Child Aviation Restraint System) flight harness. It is an easily transportable “H” construction FAA-approved harness that may be attached to a regular airplane seat and lap belt.

The CARES is approved for use in aircraft by children who weigh between 10 and 20 kg (22 and 44 lb) and whose height is 100 cm (40 in) or less, and who are capable of sitting upright unaided. This is usually children between the ages of 1 and 4. It is much more easily transported around an airport than an infant car seat and can be used in any aeroplane seat.

Note: this device must have a label indicating “FAA approved in accordance with 14CFR 21.305(d), approved for aircraft use only”.

C. Limitations
Although the width of aircraft seats varies, a CRD whose dimensions exceed 40 cm (16 in) width (distance between armrests) is unlikely to fit, even if the armrests of the aircraft seats are moved out of the way. An ill-fitting safety seat will not provide adequate protection for the infant/child.

The FAA has banned the use on aircraft of certain types of CRS that may be harmful to infants/children in the event of an emergency.

These include:
- Backless booster seats;
- Safety belt extensions (commonly referred to as “belly belts”), and
- Vest or harness devices that attach to an adult or to the child’s safety belt.

Although some CRS that were manufactured before the FAA’s ban may carry an insignia and/or language indicating they are approved for aircraft use, they are not permitted on Air Europa aircraft.

Passengers are responsible to check with the manufacturers in plenty of time before their flight to ensure their CRD meet the standards.

Air Europa cabin crews are authorized to remove any non-compliant CRD from use and stow the seat separately. The infants are then secured by a supplementary loop belt on the lap of the accompanying adult. The ticket price for the additional seat (if applicable) cannot be refunded in these cases.

D). Location
Forward facing CRDs may be installed on both forward and rearward (if available) facing passenger seats, but only when fitted in the same direction as the passenger seat on which it is positioned.

Rearward facing CRDs can only be installed on forward facing passenger seats and can only be used for infants/children weighing less than 9 kg.

A child in a CRD should be located as near to a floor level exit as feasible.

A child in a CRD shall be seated in accordance with OPS 1.280 and IEM OPS 1.280, “Passenger Seating” so as to not hinder evacuation for any passenger.

A child in a CRD shall neither be located in the row leading to an emergency exit nor located in a row immediately forward or aft on an emergency exit. A window passenger seat is the preferred location. An aisle passenger seat or a cross aisle passenger seat is not recommended. Other locations may be acceptable provided the access of neighbour passengers to the nearest aisle is not obstructed by the CRD.

In general, only one CRD per row segment is recommended. More than one CRD per row segment is allowed if the children are from the same family or travelling group provided the children are accompanied by a responsible person sitting next to them. In case of a two aisles aircraft, an additional CRD may be located on the central seat of the central row segment.

Note: a row segment is the fraction of a row separated by two aisles of by one aisle and the aircraft fuselage.

E). Installation
CRDs shall only be installed on a suitable aircraft seat with the type of connecting device they are approved or qualified for.
The method of connecting must be clearly shown in the manufacturer’s instructions to be provided with each CRD.

Note: the CRD must be able to be secured with only the fitted lap belt (not a supplementary loop belt).

All safety and installation instructions must be followed carefully by the responsible person accompanying the infant/child. Cabin crew should
prohibit the use of any inadequately installed CRD or not qualified seat.

If a forward facing CRD with a rigid backrest is to be fastened by a lap belt, the CRD should be fastened when the backrest of the passenger seat on which it rests is in a reclined position.
Thereafter, the backrest is to be positioned upright.
This procedure ensures better tightening of the CRD on the aircraft seat if the aircraft seat is reclining.

The buckle of the adult safety belt must be easily accessible for both opening and closing, and must be in line with the seat belt halves (not canted) after tightening.

Forward facing CRDs with an integral harness must not be installed such that the adult safety belt is secured over the child.

The CRD must be pre-boarded and secured to the aircraft seat before the child is seated.

F). Operation
Each CRD shall remain secured to a passenger seat during all phases of flight, unless it is properly stowed when not in use.

Where a CRD is adjustable in recline it must be in an upright position for all occasions when passenger CRDs are required to be used according to OPS 1.320(b)(1).