AirEuropa

Special Passengers / Children
Assistance with boarding

In some cases one can request assistance for passengers which are not disabled, ill, or minors, but need a certain amount of help from company personnel with the departure or arrival process, such as young passengers travelling alone (12, 13 years old) which although officially adults cannot be treated like unaccompanied minors, or senior citizens, or people unaccustomed to flying, etc.
This assistance is a courtesy provided by the company, without contractual obligation and is subject to the availability of personnel at the time of boarding or disembarking.