Baggage

Find out everything you need to know about hand baggage, limits on the weight and number of checked bags, dangerous and prohibited items and special baggage

Checked Baggage

General baggage check-in, click on an image for more details and exceptions:

Economy

All destinations,
1 piece up to 23Kg.

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- The allowance for all flights is 1 piece with a   maximum weight of 23 kg.

 

- On routes to and from Bolivia, Venezuela, Peru and Senegal, the allowance is 2 pieces of 23 kg each, except for flights to and from Alicante, Almeria, Asturias, Badajoz, Málaga and Valencia. 

 

- On routes to and from Brazil, 2 bags of 32 kg each are allowed.

 

- From 31 August 2014, the baggage allowance for flights from Santo Domingo will be increased to 2 bags of 23 kg each.

Business

Domestic and European flights,
2 pieces up to 23Kg each

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- The allowance for all flights is 2 suitcases with a maximum weight of 23 kg each.

Business

Intercontinental flights

3 Pieces up to 23Kg each

- The allowance on all flights is 3 suitcases with a maximum weight of 23 kg each, except routes to and from the USA, on which 2 bags of 32 kg each are allowed.

 

- On flights to and from Brazil, 3 bags of 32 kg each are allowed.

Measurements: 158 cm when adding together width, length and height.                                                                   

Children and infants are entitled to the same baggage allowance as adult passengers.

Members of SkyTeam Elite and Elite Plus are entitled to one additional item.

Excess baggage fees  
                                      
Excess weight?

Where the baggage allowance is 23 kg, check-in bags exceeding this weight (24 to 32 kg) will be charged at €60 each. If resident discounts apply, this cost will be €14.

Need more bags?

On domestic and European flights, the cost of each additional bag (up to 23 kg) will be €50 (€60 on the day of the flight).

On intercontinental flights, if the 2nd case is not included in the limit, it will be charged at €50 (€60 on the day of the flight).

The 3rd and successive bags will be charged at €100 each (€150 on the day of the flight).

Additional bags are not permitted in the following cases:

  • flights from/to Portugal
  • flights to Bolivia
  • flights to Senegal
  • flights from Alicante, Almeria, Asturias, Badajoz,  Málaga and Valencia, via Madrid
  • flights between Palma de Mallorca and Valencia
  • flights between Madrid and Valencia
  • flights to Peru and Argentina between 15 June   and 15 August 2014, and between 15 November      2014 and 15 January 2015

NOTES                                                                  

  • Excess Baggage means any additional items over the allowance. Excess weight is permitted up to 32 kg per item upon payment of the applicable fees.
  • No item may weigh more than 32 kg. If this limit is exceeded, the excess must be repacked as a new item, subject to payment of the excess fee.  
  • Acceptance of additional baggage on the flight is subject to space.   
  • The additional baggage contracted is not refundable.   
  • In the case of connecting flights and co-shares with other airlines, check the limit permitted by the operating company, as this may differ in each case. Depending on agreements between companies, in some cases it may not be possible to check in luggage through to the final destination.
  • Appliances WILL NOT BE ACCEPTED as checked baggage, only as bulky items carried in cabin (CBBG) as long as the item does not exceed the maximum dimensions permitted for its carriage in the cabin. If the object exceed such dimensions, the item may be carried only as air freight.

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Hand Baggage

Hand baggage is the luggage that the passenger can bring into the aircraft cabin. You may carry one item as follows: 

Economy

All destinations

1 piece up to 10Kg.

The maximum permitted dimensions are 55 x 35 x 25 cm or that the sum of length + width + height not exceeding 115 cm ( 45 in).

Business

Domestic and European flights

1 piece up to 14Kg.

The maximum permitted dimensions are 55 x 35 x 25 cm or that the sum of length + width + height not exceeding 115 cm ( 45 in).

Business

Intercontinental flights

2 pieces -18KG total

The maximum permitted dimensions are 55 x 35 x 25 cm or that the sum of length + width + height not exceeding 115 cm ( 45 in).

Passengers travelling with hand luggage only can save time by checking in on-line. If you already have your boarding pass, but have more weight and/or bags than allowed under your limit, go to the check-in desks.On flights to / from / between US airports, DOT rules require aircraft ordered after May 13, 2009, or delivered after May 13, 2010, to have a priority storage space in the cabin for a manual passenger wheelchair.

 

The hand baggage allowance may vary from airline to airline on connecting and shared flights. Check the limits of the other companies before you travel.

Wheelchairs and prams

Wheelchairs for passengers with disabilities and prams must be checked-in and carried in the hold. However, passengers are allowed to use them during boarding to the entrance of the plane, where they should be handed over to the staff for stowage in the hold. The limits for minors (children and infants) are the same as for adults. On flights to / from / between US airports, DOT rules require aircraft ordered after May 13, 2009, or delivered after May 13, 2010, to have a priority storage space in the cabin for a manual passenger wheelchair.

Special Baggage

Some items may be transported on the plane under special conditions, depending on space and the weight available on boarding. Acceptance is exclusively at the discretion of the crew.                                          

Bulky cabin baggage

Bulky baggage must comply with the maximum measurements allowed in the cabin. This will be charged the same as the cost of a seat. If the measurements are exceeded, this luggage must be carried as air freight.                                                  

Bulky luggage in the hold

This is not considered free check-in baggage and the usual 32 kg per item limit does not apply. The price for such items is €150.

                                                                      

Sporting equipment is subject to the same conditions as check-in luggage. However, an additional charge of €75 per flight applies in some specific cases. In these cases, if the weight of the equipment exceeds the limit, the passenger must pay the excess weight charge. 

                      

Those that are not included are subject to an additional charge of €75 per flight, except surfing, hang gliding and paragliding equipment, which is charged at €150 per flight.

                                                           

Free

Included in the Price

Fishing equipment +info

Fishing equipment consists of 2 rods, 1 reel, 1 net for keeping fish, 1 pair of fishing waders and one tackle box.
- Fishing equipment is included in the baggage allowance. If the weight exceeds the baggage allowance permitted, passenger must pay for excess baggage.

Golf equipment +info

Golf equipment consists of 1 golf bag containing golf rods, 1 pair of golf shoes.
Golfing equipment is included in the baggage allowance. If the weight exceeds the baggage allowance permitted, passenger must pay for excess baggage.

Skiing equipment (snow and water)

- Alpine skiing: a pair of snow skis, a pair of sticks and a pair of ski boots
- Snowboarding: a snowboard and a pair of boots
- Water skiing: a pair of standard water skis or one slalom water ski.
- Skiing equipment is included in the baggage allowance.
- If the weight exceeds the baggage allowance permitted, passenger must pay for excess baggage.

Musical instruments under 115 cm

75

Additional Cost €75

Bicycles +info

Each bicycle must be transported individually, as should trailers and accessories of a similar size.

Scuba diving equipment +info

Scuba equipment may consist of a wetsuit, jacket, socks, mask, flippers, flashlight, nets, knife, 1 empty oxygen bottle and 1 regulator.

Rods

Hunting and professional weapons +info

Members of the state security forces stating they are travelling on official business or in transit will not be charged.

150

Additional Cost €150

Surfing equipment +info

- Windsurfing: The equipment may consist of a surf board, mast, sail and boom.
- Surfing: A surfboard.
- Kitesurfing: A kite or parachute, a paddle and a board.

Hang gliding and paragliding

Musical Instruments over 115 cm +info

Musical Instruments over 115 cm may be transported in the hold paying a supplement of €150 or on a seat in the cabin paying the fare for the additional seat

Long-haul flights

On the seat

- Length: 120 cm (47'')

- Width: 40 cm (15'')

- Height: 45 cm (17'')

Leaning against the seat

- Length: 160 cm (62'')

- Width: 40 cm (15'')

- Height: 20 cm (8'')

Short-haul flights

On the seat

- Length: 100 cm (39'')

- Width: 40 cm (15'')

- Height: 40 cm (15'')

Leaning against the seat

- Length: 140 cm (54'')

- Width: 40 cm (15'')

- Height: 15 cm (6'')

Limitation of Liability

Checking-in fragile, perishable and valuable items

When checking-in delicate, fragile or valuable items (glassware, crafts, works of art and other valuables) that may be damaged in transit, we recommend you complete a declaration of value. Except as required by applicable law or regulation, except as required by applicable law or regulation, Air Europa accepts no liability for any damage that may occur to fragile objects.

Baggage incidents

In the event of loss, damage or delay in delivery of checked baggage, go to the incidents desk immediately, before leaving the baggage reclaim hall. They will give you the information you need and provide you with a Baggage Claim Form (BCF), which is essential for resolving the problem.

 

If a BCF is not completed, the company accepts no responsibility for the baggage in accordance with the provisions of art. 31.1 of the Convention for the Unification of Certain Rules for International Carriage by Air, signed in Montreal on 28 May 1999, and Art. 3.1 of Regulation (EC) No 2027/97 of 9 October 1997.

Minor damage to baggage

The airline accepts no responsibility for minor damage that might be caused by the nature of, or problems relating to, the flight. You can help prevent such damage by packing your bags well and following the manufacturer's weight and capacity recommendations.

Declaration of Value

Before checking-in fragile, perishable or valuable luggage, we recommend you complete a special declaration of value.

Check-in time

You must report to the company's check-in desk at least 2 hours before the departure of your flight.

Documents needed

- Identity document (ID card (DNI) or passport).
- Ticket.
- Duly completed customs declaration form (also  available at the company's offices at the airport).

Opening of baggage

Before checking-in, you must open your baggage in the presence of a designated company employee to inspect the condition of items declared to be of special value. You must then close your baggage and fasten it with a key, padlock or combination lock.

Declaration limits

Baggage checked-in with a special declaration of value must have a value in excess of 1131 SDRs (special drawing rights), not exceeding €4000

Charges

This service requires payment of 15% of the special value declared.

Restrictions

The special declaration of value is only valid on Air Europa flights. If your journey involves connections with other companies, you must collect your luggage after the flight operated by Air Europa.

Luggage Incidents