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Check-in Information

How to check in online

Follow these simple steps to check in online.

 

Remember that you can obtain your boarding pass from 48 hours up to 1 hour before the flight departure time.For flights to or from the USA, you can only do so from 24 hours before the flight.

 

This service is not available for:

  • Passengers who have special requirements.
  • Unaccompanied minors.
  • Passengers travelling with animals in the cabin.
  • Flights operated by other companies. In this case, please contact the operating company.

Check-in steps

WOULD YOU LIKE A WINDOW OR AN AISLE SEAT?

  • Choose your seat! You can select your preferred seats during check-in or we will assign one to you free of charge.
  • Once you have checked in, we will provide you with a PDF document with your boarding pass to be printed and also send you a copy via e-mail.

YOUR TARIFF DOESN'T INCLUDE HOLD LUGGAGE?

  • If you opted for the LITE tariff excluding hold luggage, you can now add your luggage here.

ARE YOU GOING TO CHECK IN LUGGAGE?

  • If you have checked in online and you have a suitcase to check in, you must go to the check-in desk with your luggage. Here, they will give you a baggage tag so you can proceed to security control.
  • For further information on hold luggage, please click here
  • Remember that you must arrive at the airport with enough time to check in your suitcase.
  • Check-in desks open 2.5 hours prior to flight departure and close 45 minutes before the departure time, except for international flights for which they close 60 minutes before the departure time.

ARE YOU TRAVELLING WITH HAND LUGGAGE?

  • If you have checked in online, you can go directly to security control and then to the boarding gate without needing to go to the check-in desk.
  • For further information on hand luggage, please click here

What do I need to check in online?

To check in online, you will need to enter the following information:

1. BOOKING REFERENCE or TICKET NUMBER

  • BOOKING REFERENCE: This is a combination of letters and numbers associated with your booking. The booking reference or booking code used by Air Europa contains 6 characters.
  • TICKET NUMBER: A number containing 13 digits.

Here are some examples of valid booking references and ticket numbers:

  • 69PFS7 – A number followed by a combination of 4 or 5 letters or numbers.
  • Y9PFS7 – Y followed by a combination 4 or 5 letters or numbers.
  • Z9PFS7 – Z followed by a combination of 4 or 5 letters or numbers.
  • 996 followed by 10 digits with no hyphen.

2. SURNAME

You must enter the surname of the passenger you wish to check in.