If you are traveling with a pet, you must go to the check-in counter on the day of your flight. More info here.

This service is not available for passengers who requested special accommodations, for unaccompanied minors, passengers carrying animals in the cabin or flights operated by other airlines. In these cases, you have to check in at the airport counters.

SERVICE ANIMALS

Service animals are trained animals that accompany passengers with special hearing or visual needs. Service animals can be identified by means of ID or other valid documents.

Guide animals can travel in the aircraft cabin provided that an up-to-date vaccination card is carried.

REQUEST AND BOOK

You can obtain more information or book the flight* by contacting us through our Customer Service, Facebook or X. 

*Booking request only available on flights to/from the United States.

Travelling pets must be accompanied by their owners or authorised representatives at all times. You must arrive at the departure airport with sufficient time to carry out the necessary procedures. Pets may travel on board or in the aircraft hold depending on their species, breed, and weight.

RESERVATION

• Process your booking online at:
  • Manage your booking
• If you have any questions, please contact us through our Customer Service, Facebook or X.

Transporting certain brachycephalic breeds (short-muzzled or flat-faced) can pose a high risk of these animals suffering respiratory problems and overheating due to the stress of the flight.

THE FOLLOWING ANIMAL BREEDS AND CROSSBREEDS OF ANIMALS ARE CONSIDERED TO BE BRACHYCEPHALIC:

• Dogs: Affenpinscher, American Bully, Boston Terrier, Boxer (all breeds), Bulldog (all breeds), Cane corso, Dogo of Bordeaux, Brussels Griffon, Lhasa Apso, Mastiff (all breeds), Pekinese, Pitbull, Shar-Pei, Shih Tzu, Cocker/Spaniel (all breeds), Staffordshire bull terrier.
• Cats: Birman, Exotic Shorthair, Himalayan, Persian, British Shorthair.

Please note that:

• Brachycephalic dogs and cats under 8 kg (including the carrier) will be accepted in the cabin.
• Brachycephalic dogs and cats that exceed 8 kg (including the carrier) are not permitted to travel in the aircraft hold as pets.

Minors travelling alone can request to travel with a pet on direct flights operated by Air Europa by booking in advance. 

To read the terms and conditions, please click the following link.

To book, please contact us through our Customer Service, Facebook or X.

You can request to transport your pet through AirEuropa Cargo.

No, any domestic animal other than a dog or a cat cannot travel in the cabin on our transoceanic flights. They are only permitted to travel in the hold. To arrange this, please contact our Cargo Department.