Annoucements

If your flight has been changed, we offer you the following:

• Date change free of charge in the same cabin*
• VOUCHER: If you do not know the date of travel, we offer you the possibility to save the amount of the ticket to use it as credit in a future purchase (valid for any destination operated by Air Europa or on the same route as the original ticket). This VOUCHER must be used within one year of issue and to fly within 12 months of the issuance of the new reservation. Once the period of 12 months has elapsed from the issuance of the Voucher, you may request a refund of the unused portion of the Voucher, provided that this is established in the applicable regulations in each country of issue of your original ticket. Vouchers issued in connection with tickets whose flight was not cancelled will not be refundable. You can request your VOUCHER by completing the form below.

When the above alternatives do not suit your needs, the refund, as long as it is required by the law applicable at the time, will remain in force.

*Except for route changes or if the date change is made from  01/12/21 to 15/01/22, 08/04/22 to 24/04/22, 29/04/22 to 03/05/22, 16/06/22 to 15/09/22, 28/10/22 to 02/11/22 or 01/12/22 to 15/01/23. In both cases, the change will be made without penalty and you will only have to pay the difference in fare if the original fare is not available. If there is no difference, you will not have to pay anything for the change. Remember that you can make changes by contacting your point of sale or on our website.

Check here for the entry/exit conditions.

If you wish to make a change, you can manage it through Manage your Reservation.

If you have a flight scheduled for the next 48 hours we recommend you to check the flight status before going to the airport.

At Air Europa, one of our core values is safety, and we want to share with you what we are doing to keep our passengers safe, comfortable and healthy when they choose to fly with us.
 

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