Economy Cabin
Long range
| ECONOMY - LONG RANGE | |||||
| LITE | STANDARD | FLEX | PLUS | ||
| BAGGAGE | Hand Baggage | 1 Piece 10kg | 1 Piece10kg | 1 Piece 10kg | 1 Piece 10kg |
| Hold Baggage - Included | -- | 1 Piece 23kg 1 | 1 Piece 23kg 2 | 1 Piece 23kg | |
| Hold Baggage- Not Included (Extra) | With fee | With fee | With fee | With fee | |
| SEATS | Standard Seats | With fee | With fee | Included | With fee |
| Preferred Seats | With fee | With fee | Included | With fee | |
| XL ó Emergency Seats | With fee | With fee | With fee | With fee | |
| Full Flat Seats | -- | -- | -- | -- | |
| FLEXIBILITY | First Change | No extra charge, only difference in price applies. Up to 7 days before departure 3 | No extra charge, only difference in price applies. Up to 7 days before departure 3 | No extra charge, only difference in price applies | No extra charge, only difference in price applies. Up to 7 days before departure3 |
| Following changes* | Extra charge of 150 €, 175 USD + difference in price | Extra charge of 150 €, 175 USD + difference in price | No extra charge, only difference in price applies | Extra charge of 150 €, 175 USD + difference in price | |
| Cancellations* | -- | -- | 100% Refund menos penalización de 30 €, USD | -- | |
| MEALS | First Meal Service | Included | Included | Included | Included |
| Second Meal Service | With fee | With fee | With fee | With fee | |
| ENTERTAINMENT | Entertainment System | Included | Included | Included | Included |
| Streaming | -- | -- | -- | -- | |
| WIFI | With fee | With fee | With fee | With fee | |
| VIP SERVICES | Priority Boarding | With fee | With fee | With fee | With fee |
| VIP Lounge | -- | -- | -- | -- | |
| Fast Track | -- | -- | -- | -- | |
Extra charges, penalties and services in currencies other than EUR, USD, GBP and CHF are calculated at the USD exchange rate at the time of application
1 Flight Bolivia and Venezuela: 2 Pieces of 23 kg
2 Flights Bolivia and Venezuela: 2 pieces of 23 kg
3 You can request a change or voucher within 7 days prior to departure for the following reasons: if your flight is affected or your are flying to an area with mobility restrictions, if you test positive for coronavirus or if you have to keep quarantine. In the last two cases you must present proof.
Short and Medium Range
| ECONOMY - SHORT AND MEDIUM RANGE | ||||
| LITE | STANDARD | FLEX | ||
| BAGGAGE | Hand Baggage | 1 Piece 10kg | 1 Piece 10kg | 1 Piece 10kg |
| Hold Baggage - Included | -- | 1 Piece 23kg | 1 Piece 23kg | |
| Hold Baggage- Not Included (Extra) | With fee | With fee | With fee | |
| SEATS | Standard Seats | With fee | With fee | Included |
| Preferred Seats | With fee | With fee | Included | |
| XL ó Emergency Seats | With fee | With fee | With fee | |
| Full Flat Seats | -- | -- | -- | |
| FLEXIBILITY | First Change | No extra charge, only difference in price applies. Up to 7 days before departure 5 | No extra charge, only difference in price applies. Up to 7 days before departure 5 | No extra charge, only difference in price applies |
| Following changes* | Extra charge 60 €, USD + difference in price (1) | Extra charge 45 €, USD + difference in price (2) | No extra charge, only difference in price applies | |
| Cancellations* | -- (3) | -- (4) | 100% refund minus penalty of 30, USD, GBP, CHF | |
| MEALS | First Meal Service | -- | -- | -- |
| Second Meal Service | -- | -- | -- | |
| ENTERTAINMENT | Entertainment System | -- | -- | -- |
| Streaming | Included | Included | Included | |
| WIFI | -- | -- | -- | |
| VIP SERVICES | Priority Boarding | With fee | With fee | With fee |
| VIP Lounge | -- | -- | -- | |
| Fast Track | -- | -- | -- | |
1 Flights to/from: TLV up to 100 EUR/USD + difference in price
2 Flights to/from: TLV up to 75 EUR/USD + difference in price
3 Flights to/from: TLV 100 EUR/USD
4 Flights to/from: TLV 100 EUR/USD
5 You can request a change or voucher within 7 days prior to departure for the following reasons: if your flight is affected or your are flying to an area with mobility restrictions, if you test positive for coronavirus or if you have to keep quarantine. In the last two cases you must present proof.
Business Cabin
Long Range
| BUSINESS - LONG RANGE | |||
| STANDARD | FLEX | ||
| BAGGAGE | Hand Baggage | 2 Pieces 18kg 1 | 2 Pieces 18kg 1 |
| Hold Baggage - Included | 3 Pieces 23kg 2 | 3 Pieces 23kg 2 | |
| Hold Baggage- Not Included (Extra) | With fee | With fee | |
| SEATS | Standard Seats | -- | -- |
| Preferred Seats | -- | -- | |
| XL ó Emergency Seats | -- | -- | |
| Full Flat Seats | Included | Included | |
| FLEXIBILITY | First Change | No extra charge, only difference in price applies. Up to 7 days before departure 3 | No extra charge, only difference in price applies |
| Following changes* | Extra charge of 175 €, 200 USD+ difference in price | No extra charge, only difference in price applies | |
| Cancellations* | 200 €, 225 USD penalty | 100% Refund | |
| MEALS | First Meal Service | Included | Included |
| Second Meal Service | Included | Included | |
| ENTERTAINMENT | Entertainment System | Included | Included |
| Streaming | -- | -- | |
| WIFI | 10 MB Free | 10 MB Free | |
| VIP SERVICES | Priority Boarding | Included | Included |
| VIP Lounge | Included | Included | |
| Fast Track | Included | Included | |
1 Flights Cuba: Only 1 piece of 10 kg
2 Flights Cuba: Only 2 pieces of 23 kg
3 You can request a change or voucher within 7 days prior to departure for the following reasons: if your flight is affected or your are flying to an area with mobility restrictions, if you test positive for coronavirus or if you have to keep quarantine. In the last two cases you must present proof.
Short and Medium Range
| BUSINESS - SHORT AND MEDIUM RANGE | |||
| STANDARD | FLEX | ||
| BAGGAGE | Hand Baggage | 1 Piece de 14kg | 1 Piece de 14kg |
| Hold Baggage - Included | 2 Pieces 23kg | 2 Pieces 23kg | |
| Hold Baggage- Not Included (Extra) | With fee | With fee | |
| SEATS | Standard Seats | -- | -- |
| Preferred Seats | -- | -- | |
| XL ó Emergency Seats | -- | -- | |
| Full Flat Seats | -- | -- | |
| FLEXIBILITY | First Change | No extra charge, only difference in price applies. Up to 7 days before departure 3 | No extra charge, only difference in price applies |
| Following changes* | Recargo 60 €, USD + difference in price 1 | No extra charge, only difference in price applies | |
| Cancellations* | Up to 75 €, USD, GBP, CHF of penalty 2 | 100% Refund | |
| MEALS | First Meal Service | -- | -- |
| Second Meal Service | -- | -- | |
| ENTERTAINMENT | Entertainment System | -- | -- |
| Streaming | Included | Included | |
| WIFI | -- | -- | |
| VIP SERVICES | Priority Boarding | Included | Included |
| VIP Lounge | Included | Included | |
| Fast Track | Included | Included | |
1 Flights to/from: TLV up to 75 EUR/USD + difference in price
2 Flights to/from: TLV 100 EUR/USD
3 You can request a change or voucher within 7 days prior to departure for the following reasons: if your flight is affected or your are flying to an area with mobility restrictions, if you test positive for coronavirus or if you have to keep quarantine. In the last two cases you must present proof.
