How can we help you?
You can also consult the following topics...

We are there for our Business class customers at all times, from the moment they book their flights until their arrival at their final destination. 

Get information on the advantages here.

Was this information interesting for you?

If you purchase a Business Class flex ticket (*) for a flight from Barcelona to Europe or the Canary Islands, you can get up to 3 days of free exclusive parking at Barcelona airport. For long-haul flights, the free parking service is extended to 7 days.

This service includes parking and 24-hour car surveillance within the airport grounds, a Civil Liability Policy, and a valet pickup and drop-off service at the airport.

You can also request additional services, such as car wash (exterior and interior), oil change, and refuelling.

This service must be booked 48 hours before the flight departure time.

You can request this service by calling + 34 911 360 350 or through authorised agencies.

(*) For specific information about the terms and conditions, please contact us through Customer Service, Facebook or Twitter.
Was this information interesting for you?

The Fast Lane service is available at Barcelona-El Prat airports, Málaga-Costa del Sol, Valencia-Manises, Alicante, Palma de Mallorca and Brussels, and Fast Track in Madrid-Barajas, Paris (Charles de Gaulle and Orly), Frankfurt, Lisbon, London-Gatwick, Milan-Malpensa, Munich and Porto, allows passengers to travel in Business class or SUMA GOLD or PLATINUM customers to pass security control more quickly and make procedures faster prior to boarding.

To enjoy this new service, passengers must meet the following conditions:

  • Fly on routes operated by Air Europa (except for code-share flights).
  • Check that your boarding pass has the "Skypriority" logo.
Was this information interesting for you?

Business-class passengers travelling on domestic and international flights can access the VIP lounges at the airport of departure and the airport of connecting flights.

SUMA GOLD, SUMA PLATINUM, and ELITE PLUS customers of SkyTeam airlines, regardless of their booking class, can access the VIP lounge if they have an international flight or connecting flight (on the same day) operated by the SkyTeam alliance. VIP lounge access is only available at the airports of departure and connecting flights, and not at the airport of arrival. To enter the VIP lounge, you must present your boarding card and valid Elite Plus card.

ELITE PLUS passengers can take a guest into the VIP lounge, provided that they have a flight operated by an airline of the SkyTeam alliance. Your guest must present their boarding card to enter the VIP lounge.

See the location and features of each lounge in the following section:

Was this information interesting for you?

If you haven't booked your flight yet, you can do so by selecting the Business rate. 

If you already bought a non-Business Class ticket, you can call Customer Service (+34) 911360350 or go to our office at the airport.

If you meet the requirements, you can also join an auction to bid for our Business rate. 

Was this information interesting for you?

Yes, if you already have your flight reserved, you can upgrade to Business Class by calling Customer Service on (+34) 911360350. This change cannot be made on our website.

Was this information interesting for you?

Yes, you can enjoy more space, a lie-flat seat, an individual entertainment system, a table housed in the central console that is easy to pull out and features an additional swivel mechanism, foldable armrests, adjustable headrest, additional space for water bottles, headphones, press and other additional items, a custom reading light, a connection to charge laptops, tablets and other devices, a USB socket, menus prepared by chef Martin Berasategui, 30 minutes of free Wi-Fi, an amenities kit and all the privacy you need.

Was this information interesting for you?