How to check in online
This service is not available for:
Would you like a window seat or an aisle seat?
Choose your seat! You can select your preferred seats for a price during check-in, or we will assign one to you free of charge.
Once the check-in process has been completed, we will generate the boarding card for you, which you can send as a PDF to your email address or have it in mobile format.
Does your fare not include checked baggage?
If you have purchased a LITE fare without checked baggage, you can now add your baggage here
Are you going to check in online?
If you have checked in online and have a suitcase to check in, you must go to the check-in desk with your luggage. Here, they will give you a baggage tag so you can proceed to security control.
Find more information on checked baggage here
Remember that you must arrive at the airport with enough time to check in your suitcase.
Check-in desks open two hours prior to the flight's departure and close 45 minutes before the departure time, except for international flights, which close 60 minutes before the departure time.
Are you travelling with hand luggage?
If you have already checked in online, you can go directly to security control and then to the boarding gate without needing to go to the check-in desk, unless your resident status or documentation needs to be checked at the airport.
For further information on hand luggage, please click here
What do I need to check in online?
To check in online, you will need to enter the following information:
1. Booking reference or ticket number
Below is an example of valid booking references and ticket numbers:
You must enter the first surname of the passenger you wish to check in. If this surname has 4 letters or fewer, the second surname must be added to identify the passenger.
Whether your fare includes checked baggage or not, you can easily add extra baggage with Air Europa. You will only need the booking reference or ticket number and the surname of the person travelling.
Are you a SUMA customer and are travelling in Tourist class? Try our Business class at a very special price.
The time limit for checking in, unless otherwise specified (Lima: 90 min, Caracas: 120 min) will be a minimum of 60 minutes before the scheduled departure of intercontinental flights and 45 minutes for all domestic and European flights.