Redeem Air Europa SUMA Miles

Use your Miles on your Air Europa and SkyTeam Alliance flights, or use them with our partners.

Where to use your SUMA Miles

Book your next flight with Air Europa using your SUMA Miles. You can purchase a flight in full with your SUMA Miles at exclusive Air Europa rates or by combining Miles and cash. 

You can also redeem your Miles for other products and services offered by our partners, including hotels, car rentals, and insurance.

Manage your flight booking at www.aireuropa.com or by calling the Air Europa SUMA Customer Service: +34 911 360 200. 

Frequently Asked Questions

Whenever you want, by going to the "How to Use Miles" section of the Air Europa website or by calling us on 911 360 200 (if you are calling from Spain). If you are calling from another country, click here. You can use your SUMA Miles to purchase your ticket in full (100%), subject to airfare availability. You can also combine Miles and cash to purchase any flight*.

In this option, there are no limitations. You can use your Miles provided there are seats available. In addition, you can use your Miles to purchase products and services offered by our partners.

*Resident and/or large family discounts are not compatible with payment in SUMA Miles.
On routes subject to a resident discount, you can use your SUMA Miles as long as they are not combined with this discount, by selecting the "Use my Miles" button.

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Whenever you want, by going to the "Redeeming Miles" section of the Air Europa website or by calling us on 911 360 200 (if you are calling from Spain). If you are calling from another country, click here.

You can use your SUMA Miles to purchase flights in full (100%), subject to availability. You can also redeem your Miles on any flight purchased, discounting part of the cash purchase with Miles.

In this option there are no limitations and Miles can be redeemed as long as there is a seat available for sale. You can also redeem Miles for products/services offered by our Partners, as described on our website.

If you don't have enough Miles, you can combine Miles and cash to pay, provided the flight is operated by Air Europa and you are redeeming at least 1,500 Miles and the rest is in cash.

Miles are not refundable.

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Deberás acceder con tu usuario y contraseña para poder consultar todos tus movimientos de obtención y utilización de Millas SUMA, en el apartado de Mis Millas.

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Las Millas SUMA sólo caducan cuando la cuenta del cliente ha permanecido inactiva durante un periodo de 24 meses consecutivos. Se entiende así cuando el cliente Air Europa SUMA no ha registrado ningún movimiento, ya sea por no haber acumulado Millas por la compra de un vuelo o producto de nuestros colaboradores, o por no haber utilizado las Millas.

La fecha a tener en cuenta para contabilizar el inicio del periodo de caducidad de 24 meses queda reflejada en tu cuenta, accediendo al apartado de Mis Millas

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El cliente Air Europa SUMA puede usar las Millas por billetes en su propio nombre o a nombre de otra persona. Por tanto, no es imprescindible que sea el titular de la tarjeta Air Europa SUMA quien disfrute de los vuelos u otros servicios donde se tengan que utilizar Millas.

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Usa tus Millas SUMA para pagar tus billetes de forma completa con Millas o de forma mixta, utilizando Millas y dinero. La forma de pago mixta solo se puede utilizar únicamente para vuelos operados por Air Europa. En el caso de vuelos operados por cualquiera de las líneas aéreas de la alianza SkyTeam, el pago debe ser en su totalidad con Millas.

Ten en cuenta que las tasas aeroportuarias quedan exentas del pago con Millas y de la aplicación del descuento. Recuerda que para poder utilizar tus Millas por vuelos operados por Air Europa, necesitará utilizar un mínimo de 1.500 Millas. En el caso de querer usar tus Millas por productos o servicios de nuestros colaboradores, podrás hacerlo a partir de un mínimo de 2.000 Millas.

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