Changes in the operation of our flights
Air Europa reports that restrictions on travel and movement of people announced by various government agencies have affected our operations.
The company is offering unprecedented flexibility to its passengers, with measures to facilitate ticket changes that we are updating daily and that are unparalleled in the airline's history.
Given the exceptional nature of the situation, customer service may not be as efficient as we would like it to be. In order to help you in your negotiations, check the conditions offered below or the frequency changes according to your country/city of origin or destination. You will also find, if the exchange conditions allow it, the form to request your voucher.
Air Europa, following the health recommendations, offers more flexibility to its passengers whether or not your flights have been modified.
If you plan to fly between March 1/20 and June 15/20, we offer you the following:
According to the instructions derived from the ministerial order TMA/247/2020 of the Ministry of Transport, Mobility and Urban Agenda published yesterday in the BOE, please download and complete the following form which will be required at the airport.
If you wish to make a change, you can manage it through Manage your Reservation.
If you have a flight scheduled for the next 48 hours we recommend you to check the flight status before going to the airport.
At Air Europa, one of our core values is safety, and we want to share with you what we are doing to keep our passengers safe, comfortable and healthy when they choose to fly with us.
We are very sorry for all the inconvenience caused by this situation outside Air Europa and we thank you for your understanding.