Passengers with flights to/from Brussels on 14 October 2025
Last updated 10 October 2025
We inform you that, due to the national strike in Belgium that will affect airport services in Brussels on Tuesday 14 October, the following flights have been cancelled:
- UX1171 14 October 07:20 Madrid - Brussels
- UX1172 14 October 10:45 Brussels - Madrid
- UX1174 14 October 18:55 Brussels - Madrid
However, flight UX1173 Madrid - Brussels on 14 October, scheduled to depart at 15:15, is expected to operate as normal.
If you had planned to travel on any of the affected flights, and in order to allow you to adjust your travel plans if you wish, the following special conditions have been put in place:
CHANGE OF DATE
Change of date (flight operated by Air Europa): free of charge in the same cabin for flights up to and including 21 October 2025. You can manage the change here.
CHANGE OF route
Route change: free of charge to/from Amsterdam (Netherlands), Frankfurt (Germany) or Paris Orly (France), in the same cabin, for flights up to and including 21 October 2025. To do so, please contact our Call Center
REQUEST A VOUCHER
If you do not know your travel date, we offer you the option of saving the ticket amount to use as credit for a future purchase (valid for any destination operated by Air Europa, refundable). To do so, please contact our Call Centre
REfund
If your flight has been cancelled and you wish to request a refund:
-If you purchased your ticket at a travel agency, you must contact your point of sale.
-If you purchased your ticket directly from Air Europa, please contact our Call Centre.
New border control system in the EU from 12 October 2025 – Entry/Exit System (EES)
Last updated 30 September 2025
A new European border control system will soon be operational: the Entry/Exit System (EES).
This system is intended for citizens of countries outside the European Union who are travelling to the Schengen area for short stays.
Its implementation will be gradual and will begin on 12 October 2025 at the various points of entry.
With the entry into force of the EES, biometric controls and digital registration will be introduced, so it is recommended that you allow a little extra time at border crossings, especially during the first few months of implementation.
If you would like to know more about the EES, you can consult the official website of the European Union and the official website of the Ministry of the Interior.
Security staff strike at Madrid Airport - Adolfo Suárez Madrid Barajas
Last update: September 15, 2025
Please be advised that due to the indefinite strike by security personnel at Madrid-Adolfo Suárez Madrid-Barajas Airport, there may be longer than usual waits at security checkpoints.
To minimize any inconvenience, we recommend that you:
- Arrive at the airport with extra time before your flight departure time.
- Check in online.
We apologize for any inconvenience this situation, which is beyond Air Europa's control, may cause you and thank you for your understanding.
