If you wish to add extra luggage, you can do so in advance here or by calling Customer Service.

• You can also make the purchase at the airport. 
• Excess weight (23 kg to 32 kg) can only be purchased by calling Customer Service or at the airport.

• The maximum limit of suitcases per passenger is 10 pieces. If you need to transport more than 10 suitcases, you must contact our Cargo service at +34 934904038.

• This service is only available on flights operated by Air Europa. Please check your booking to see if the flight is operated by an affiliated company.

• See the terms and conditions and price for your selected route here. 

If you wish to transport baggage whose dimensions exceed 158 linear cm (the sum of height, width and length), up to a maximum of 250 cm, and with a maximum weight of 23 kg (Business Class customers are allowed up to 32 kg), please contact our Customer Service Department so that we can assess whether its acceptance and transportation is feasible.

If your fare includes checked baggage, you may request its transportation as oversized baggage by paying the applicable surcharge. You may also increase the maximum permitted weight to 32 kg by paying the applicable additional charge.

If your fare does not include checked baggage, you must first purchase one piece of checked baggage by paying the applicable surcharge. In addition, for its transportation as oversized baggage, you will need to pay the applicable additional charge for this service. You may also increase the maximum permitted weight to 32 kg by paying the corresponding surcharge.

If, due to its dimensions and/or weight, the baggage cannot be accepted as oversized baggage, you may request its transportation as cargo through Air Europa Cargo.

***Requests are subject to space availability.

• Appliances cannot be checked
  They will only be permitted in your hand luggage if allowed by their size and weight.
• Appliances refer to
  Desktop computers (including iMac), monitors, TVs, microwaves, immersion heaters (boiler/heaters), refrigerators, game consoles (e.g., PlayStation, Xbox, Wii, etc.), etc.
• Portable electronic devices can be transported
  Laptops, tablets, e-books, portable game consoles, etc.  
• These can be transported by purchasing an additional seat in the cabin (the fee is the same as the ticket price, except for airport charges), provided that they comply with the maximum cabin baggage size and weight limits. If these limits are exceeded, the items must be transported as air cargo. See our section on transporting special baggage in the cabin for more information.

To purchase an additional seat, please contact us through our Customer Service, Facebook or X.

• If you wish to increase the maximum weight of your luggage from 23 kg to 32 kg, you can do so by paying an additional fee. This option is only available at the Call Center and at our offices located at the airport.
• No item can weigh more than 32 kg.
• If it is not possible to transport it as bulky luggage due to size and/or weight, you can request to carry it through our Cargo service by calling +34 934904038.

If your ticket includes a flight operated by another airline, additional baggage can only be purchased in the airport at the check-in desks of the airline operating the first flight.

OVERSIZED BAGGAGE IN THE CABIN

If you want to take an item of luggage that does not fit in the overhead compartments or under the seat in front of you due to its size or weight (e.g., musical instrument, television, iMac, etc.), it must be transported on an additional seat(s) and supervised by the passenger at all times. The price and conditions can be viewed here.

OVERSIZED BAGGAGE IN THE HOLD

Any item that exceeds 158 cm in total (height x width x length) can be transported in the aircraft hold. However, it must not exceed 32 kg in weight. Wheelchairs, musical instruments, and pets are exempt from this rule and can be transported in the hold. Items considered as household appliances (e.g., iMacs, televisions, monitors, desktop computers) cannot be transported in the hold.

To book this service, please contact us through our Customer Service, Facebook or X.

Paintings, works of art, sheets and frames can only be transported on an additional seat in the aeroplane's cabin, always under the personal custody of the passenger. The price and conditions can be viewed here.

To purchase an additional seat, please contact us through our Customer Service, Facebook or X. You can also choose to contact a freight transportation company.

The option of checking your baggage through to your final destination depends on the selected route and airlines operating the flights:

• If all your flights are operated by Air Europa and are on the same booking and ticket, your luggage will be sent directly to your final destination. Therefore, there is no need to contact us to request this service.
• If all your flights are operated by Air Europa, but they are on different bookings or tickets, you can check your luggage through to the final destination. However, you must contact us through our Customer Service, Facebook or X within 48 hours prior to the flight departure time.
• If your trip includes flights operated by Air Europa and another airline, not allowed

EXCEPTIONS

• Destinations where passengers are required to check their luggage at the first point of entry to the country and pass through customs: Ezeiza, Guarulhos, Salvador de Bahía, Montevideo, Lima, Caracas, Cancun, Santiago de Chile, New York, Miami, and San Juan.
• Luggage cannot be checked through to your final destination if you have to travel to a different airport for a connecting flight (Ezeiza-Aeroparque, Orly-Charles de Gaulle).
• It is not possible to check-in through to the final destination if a train or bus ride is included in the booking.

Find out how to transport your musical instrument safely at this link.

Depende de tu itinerario, de los aeropuertos de conexión, de las autoridades del país de tránsito y de si todos los vuelos están incluidos en una misma reserva.

En determinados casos, especialmente en algunos viajes internacionales, puede ser necesario recoger el equipaje facturado, pasar los controles de entrada o aduanas y volver a facturarlo para el siguiente vuelo. Consulta los detalles de tu reserva y las indicaciones del personal en el aeropuerto antes de viajar.

• Para vuelos gestionados en una misma reserva el equipaje puede etiquetarse hasta el destino final o requerir recogida durante la escala, según el itinerario y los acuerdos aplicables. Por eso siempre se debe comprobar el destino indicado en la etiqueta de equipaje al facturar. El equipaje se entrega habitualmente en el destino indicado en la etiqueta, salvo que las autoridades o el itinerario requieran recogerlo antes.

• En caso de escala con cambio de aerolínea las condiciones de franquicia y el tratamiento del equipaje pueden variar entre tramos. En este caso es necesario comprobar qué aerolínea opera cada vuelo y las condiciones indicadas en la reserva.

• Para vuelos reservados por separado, lo más habitual es que sea necesario recoger y volver a facturar el equipaje dado que cada reserva se gestiona de forma independiente. Lo más importante es revisar que dispones de tiempo suficiente entre vuelos para recoger las maletas y facturarlas de nuevo.

Antes de viajar, revisa el detalle de equipaje de tu reserva, identifica la aerolínea operadora de cada tramo y confirma el destino que aparece en la etiqueta de tus maletas al realizar la facturación.