Enjoy your trip from the outset with our exclusive services. A programme with numerous partners where you can earn and use your SUMA Miles for your upcoming flights, accommodation, car rentals, and much more.
Air Europa SUMA is a loyalty programme that offers many benefits. You earn Miles for flying with us from the moment your journey begins. Miles that you can use to fly again with Air Europa or any SkyTeam Alliance airline. We also work with a wide range of partners where you can also redeem your Miles for various products and services.
We offer the programme with the most benefits. Whenever you fly with Air Europa, you will earn Miles for every euro spent on your ticket. However, you can also earn more Miles depending on your selected cabin class and current SUMA level.
By joining the SkyTeam Alliance, you will also earn Miles for flights taken with our partner airlines. But that's not all. You can also earn Miles with the numerous partners that make up our programme for hotel stays, car rentals, Air Europa SUMA Visa card purchases, insurance, and much more.
Our main goal is for SUMA members to enjoy a wide range of advantages from the moment they start their flight. Therefore, the SkyTeam Alliance Sky Priority service is available throughout the airport so you can avoid queues, relax in VIP lounges, and enjoy priority baggage claim.
We also look for the most relevant Partners so you can enjoy the best products and services in exchange for your SUMA Miles.
We provide different channels so you can contact us and we can answer all your questions. Please see the SUMA section on the Air Europa website and Air Europa app, or contact our exclusive Customer Service by calling 911 360 200 (if you are calling from Spain). See other countries here.
There are no class, airfare, or date restrictions for Air Europa flights redeemed with your Miles. If a seat is available, use your Miles to reserve it.
It's that easy!
Level Miles earned when flying with Air Europa or any of the SkyTeam Alliance airlines count.
Miles acquired through purchases of products or services from Our partners or other airline partners that do not belong to the SkyTeam alliance do not count.
No. The calculation of Miles or the number of flights counted towards a higher level is done by taking into account the Miles transactions made in your Air Europa SUMA account in the last 12 months. Any new transaction in your account updates the calculation period for another 12 months.
Miles or flights used for the computation are not lost by accessing a higher level. Miles are only no longer counted for a level increase calculation when there has been no transaction in the product history of your Air Europa SUMA account after a period of 12 consecutive months.
The calculation of Miles for upgrading is dynamic and takes place every time new Miles are credited to your Air Europa SUMA account. At the same time, the period of eligibility for the review of access to a higher level is updated for a further 12 months.
If you are about to purchase your flight ticket on our site along with the purchase of your flight ticket on Air Europa website, a travel insurance, from our partner Allianz Travel, corresponding to your trip will be proposed to you.
If you already purchase your Air Europa flight, to get a quote or to purchase your travel protection, please call our agents : +34 911 401 501.
If you have purchased a Travel insurance by Allianz Travel, you can claim for non refunded portion by clicking here.
This year, bank holiday 12th of October it's on monday.
The 12th of October is celebrated as "Día de la Hispanidad".
All of them, as this year it falls on a working day,
At the moment there is no strike planned for these dates.