Visit the Air Europa Baggage Service desk at the destination airport. Our staff will tell you if your property has been found.
You can also contact the airport by phone or email to find out whether your item has been found and how you can collect it.
Offices in Spain
Choose the office you want to consult to see the opening hours and contact details:
International Offices
Choose the office you want to consult to see the opening hours and contact details:
You can contact the airport's lost property department to find out whether your item has been found. The collection process can vary from one airport to another.
If you have forgotten your passport or identification document on the aircraft or in the airport, it will be handed over to immigration services, local police or the competent bodies at the destination airport.
IN THE AEROPLANE
IN THE AIRPORT
DOCUMENTATION
If you are about to purchase your flight ticket on our site along with the purchase of your flight ticket on Air Europa website, a travel insurance, from our partner Allianz Travel, corresponding to your trip will be proposed to you.
If you already purchase your Air Europa flight, to get a quote or to purchase your travel protection, please call our agents : +34 911 401 501.
If you have purchased a Travel insurance by Allianz Travel, you can claim for non refunded portion by clicking here.
This year, bank holiday 12th of October it's on monday.
The 12th of October is celebrated as "Día de la Hispanidad".
All of them, as this year it falls on a working day,
At the moment there is no strike planned for these dates.
Items containing liquids or substances of similar consistency may be carried, with up to a maximum of 10 containers of 100 ml (1 litre in total).
Blunt, spiked or sharp objects are some of the prohibited items in the aircraft cabin. For more information please see our section on "Prohibited objects".
If you are carrying valuable items in your baggage, you can register this circumstance by making a special value declaration.