Passengers with flights to or from Lisbon/Porto (Portugal) on 11 December 2025
Last updated 9 December 2025
Due to the national strike planned in Portugal on 11 December, our flights to and from Lisbon/Porto have been cancelled:
- UX1147 on 11 December at 06:35 Madrid - Porto
- UX1144 on 11 December at 07:35 Porto - Madrid
- UX1145 on 11 December at 10:35 Madrid - Porto
- UX1146 on 11 December at 11:35 Porto - Madrid
- UX1143 on 11 December at 15:00 Madrid - Porto
- UX1140 on 11 December at 16:05 Porto - Madrid
- UX1141 on 11 December at 19:05 Madrid - Porto
- UX1142 on 11 December at 20:10 Porto - Madrid
- UX1159 on 11 December at 06:30 Madrid - Lisbon
- UX1152 on 11 December at 07:40 Lisbon - Madrid
- UX1153 on 11 December at 10:25 Madrid - Lisbon
- UX1150 on 11 December at 11:35 Lisbon - Madrid
- UX1155 on 11 December at 14:55 Madrid - Lisbon
- UX1156 on 11 December at 16:05 Lisbon - Madrid
- UX1157 on 11 December at 18:85 Madrid - Lisbon
- UX1160 on 11 December at 20:05 Lisbon - Madrid
In order to allow you to adjust your travel plans if you wish, we have enabled the following options:
CHANGE OF DATE
Date change (flight operated by Air Europa): Free of charge in the same cabin between 6 and 18 December 2025 inclusive.
CHANGE OF route
Route change (flight operated by Air Europa): free of charge to/from the Iberian Peninsula, in the same cabin, for travel between 6 and 18 December 2025 inclusive.
REQUEST A VOUCHER
If you do not know your travel dates, we offer you the option of saving the ticket price to use as credit for a future purchase (valid for any destination operated by Air Europa, refundable).
REfund
If your flight has been cancelled and you wish to request a refund:
- If you purchased your ticket at a travel agency, you should contact your point of sale.
- If you purchased your ticket directly from Air Europa, please contact our Call Centre.
Passengers with flights to or from Caracas (Venezuela) between 29 November and 19 December 2025
Last updated 09 December 2025
We would like to inform you that, due to the situation in Venezuela, the following flights have been cancelled:
- UX071 from 29 November to 19 December 16:40 Madrid - Caracas
- UX072 from 29 November to 19 December 23:10 Caracas - Madrid
In order to allow you to adjust your travel plans, if you wish, the following special conditions have been put in place:
CHANGE OF DATE
Date change (flight operated by Air Europa): Free of charge in the same cabin from today until 28 February 2026, inclusive. To do so, please contact our Call Centre.
CHANGE OF route
Date change (flight operated by Air Europa): Free of charge in the same cabin from today until 28 February 2026, inclusive. To do so, please contact our Call Centre.
REQUEST A VOUCHER
If you do not know your travel dates, we offer you the option of saving the ticket price to use as credit for a future purchase (valid for any destination operated by Air Europa, refundable).
REfund
If your flight has been cancelled and you wish to request a refund:
- If you purchased your ticket at a travel agency, you should contact your point of sale.
- If you purchased your ticket directly from Air Europa, please contact our Call Centre.
New border control system in the EU from 12 October 2025 – Entry/Exit System (EES)
Last updated 30 September 2025
A new European border control system will soon be operational: the Entry/Exit System (EES).
This system is intended for citizens of countries outside the European Union who are travelling to the Schengen area for short stays.
Its implementation will be gradual and will begin on 12 October 2025 at the various points of entry.
With the entry into force of the EES, biometric controls and digital registration will be introduced, so it is recommended that you allow a little extra time at border crossings, especially during the first few months of implementation.
If you would like to know more about the EES, you can consult the official website of the European Union and the official website of the Ministry of the Interior.
