Our commitment to you goes beyond our services. Discover SkyTeam and our partner airlines and enjoy major advantages.


SkyTeam is a global airline alliance that operates more than 15,400 daily flights to 1036 destinations around the world. Founded in 2000, it is currently made up of 19 airlines that cooperate to offer you a better travel experience through numerous benefits:

  • Collect SUMA miles on all SkyTeam flights.
  • Exclusive SKYPRIORITY services, travelling in Business Class or with the SUMA Gold or Platinum card.
  • Access to more than 600 airport lounges worldwide.
  • One-stop check-in for flights operated by Skyteam airlines.

Code sharing

On some flights, your ticket will have the Air Europa code and flight number, but these may be operated by one of our partner airlines. In this case, you will be informed when you purchase your ticket. We therefore advise you to check the conditions of travel of the operating carrier in the search box.

The baggage policy and maximum weight of hold baggage will appear on your ticket at the time of booking. For cabin baggage the rules of our operating partner apply.

Through codeshare agreements with our partner airlines we are able to offer you many advantages:

  • One single ticket.
  • One check-in.
  • Connections with minimum waiting times.
  • Accumulate SUMA miles on flights with SkyTeam partner airlines.
  • Access to airport lounges subject to availability.

SkyTeam member companies

Other companies

Baggage information for partner airlines

Select the airline you are flying with to view their baggage policy:

Avión+Tren iryo

Air Europa, in collaboration with iryo, offers the option to combine air routes with train routes to expand our network of domestic destinations.

Our Avión + Tren ticket product offers high-speed train connections from Zaragoza, Valencia, Seville, Albacete, Cordoba, Alicante etc. to the entire Air Europa flight network (via Madrid) on a single ticket.



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With your Avión + Tren ticket, you can combine plane and train routes to expand the existing network of Air Europa destinations. All your travel sections are included in the same booking with a single locator. You will alsobe considered a connecting passenger, which means you're covered by our advantages and guarantees in the event of cancellations and/or delays.

At through our ticket offices or at your travel agent.

A single ticket with two "boarding cards", one for the flight and another for the train journey.

Through online check-in from the day before until 2 hours before the departure of your flight. For the boarding pass for the plain segment:, and to acces the train you can download the ticket from the website: (in the "Manage your Booking" section.) and take the pdf in digital format or print it out.


Intermodal product trains to/from your final destination depart/arrive from/to train stations located in the city (Chamartín / Atocha) and the transfer between the airport and the train station is made using the Renfe Cercanías service (Line C10 and C1 to/from T4. A free transit bus is available connecting T123 with T4). This route is included in the intermodal ticket, so it does not have to be purchased separately, it is accessed with the QR of the same train ticket. You have a minimum connection time of 2.5 hours so that you can make the transfer more comfortably.

Likewise, luggage on train journeys and train-airport-train connections will be at your charge and under your responsibility. You will be entitled to the free baggage allowance indicated on your ticket.

If you do not wish to make use of this option, there are different public transport options not included in the intermodal ticket:

By bus (Airport Express, Line 203) Barajas Airport T1 and T2 to/from Atocha station.

By Metro, Line 8, connects the airport with Nuevos Ministerios, where it connects with Line 10 to Chamartín station. Or, Line 10 to Tribunal where it connects with Line 1 to Atocha station.

We recommend the first option by train, which is included in the passenger's ticket and stops at both Chamartín and Atocha stations.

The train ticket to the final destination is included in the price of the air fare.It is a single ticket from the origin to the destination.

The Business ticket gives access to iryo's Infinita fare with Gran Confort XL seat. To be able to choose your Business meal option on the train, the menu must be booked at least 24 hours before departure.

Air Europa cannot offer special services for train journeys, which must be requested directly from iryo. Only the service for passengers with reduced mobility can be arranged, which must be requested directly from iryo.  They will be requested through the iryo Customer Service channel, by calling 91 150 000.

Yes, but remember that if you need assistance, you have to request it from iryo. According to the applicable regulations, ADIF (which manages Spain's rail network) is responsible for ensuring access to the stations and boarding areas. Spaces intended for wheelchair users on iryo trains are reserved strictly for them. At the airport, this service is provided by AENA.

Unaccompanied Minors, infant bookings and bookings for more than 9 passengers are not currently available for Avión +Tren tickets. For the management of the latter, you must contact the operating company of the route directly.

Seat reservations have to be arranged directly with iryo.

Contact us at our ticket sales offices or by calling our Customer Service Centre (tel.: 911401501). In the event of delays or cancellations, the Operating Company for each route (iryo or Air Europa, as applicable) is responsible for the passengers. In this case, the procedure established by the operating company will apply. 

Your baggage allowance for the train journey will be the one included in your Air Europa fare.

For the airline, you can purchase the excess baggage allowance from booking management or at the airport itself, although we recommend using the website, since it is cheaper. For the train journey, check the baggage conditions at

Deutsche Bahn


We offer the opportunity to connect your flights to or from any of the more than 5,600 railway stations in the Deutsche Bahn network by purchasing a Rail&Fly ticket.



  • Convenient transfers from over 5,600 Deutsche Bahn stations.
  • The Rail&Fly ticket is valid from the day before your flight departure date until the day after your flight arrival date.
  • A Rail&Fly ticket is not linked to a specific train.
  • The price also includes the use of IC/EC and ICE lines.


General Conditions

  • The Rail&Fly ticket is only valid in combination with a ticket for an international Air Europa flight.
  • Rail&Fly is valid on all Deutsche Bahn trains.
  • If the trip to a certain airport is not covered by a Deutsche Bahn train, the Rail&Fly ticket can also be used to travel on public transport operated by regional companies.
  • Children under 2 years old travel for free. Children under 12 years old get a 25% discount. Unaccompanied children cannot access this service.
  • Rail&Fly tickets are non-refundable.
  • If you are travelling by public transport, please plan for possible delays. We recommend choosing a connection that gets you to the airport in plenty of time. Air Europa does not accept any responsibility if a passenger arrives late for a flight due to public transport delays.
  • Train timetables are available at Deutsche Bahn travel agencies, Deutsche Bahn-affiliated travel agencies and
  • Purchases must be made exclusively by calling Customer Service or through Facebook or Twitter.


Boarding Card

Boarding cards are available from 72 hours to 6 hours before the train departure time (Deutsche Bahn). Customers are required to print their boarding cards during this time period.

You can obtain it at any Deutsche Bahn long-distance ticket office.

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Upgrade to Business class

Are you a SUMA customer and are travelling in Tourist class? Try our Business class at a very special price.

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Priority Boarding service

Avoid queues at check-in desks and boarding gates by purchasing the Priority Boarding service.

You can purchase it during the online booking process, at the airport sales offices or by contacting our Call Centre.

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Discover Air Europa's services

At Air Europa, we offer you the best services.

Enjoy our on-board entertainment while you savour an exquisite meal provided by our catering service and much more.

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