Air Europa's services
Check your booking and set up your flight to your liking!
See the services available
We adapt to you so you can customise your flying experience. Menus tailored to your needs, book the seat you prefer, personalised Wi-Fi plans, extra luggage, assistance insurance... get it all through our comprehensive, fast and intuitive web.
In-flight meals
Enjoy a tastier, more complete and balanced meal now on Air Europa flights!
Wi-Fi
The Wi-Fi service is offered on short and medium-haul flights operated by the new Boeing 737-800, in addition to all long-haul flights. By connecting to the Wi-Fi service, you can access social media, view your emails, shop online, and, of course, use WhatsApp to chat during the flight. All this while flying at over 30,000 feet!
For Spanish or European destinations, the Wi-Fi service is only available for flights lasting over 45 minutes.
Below, we display the available rates and offer a series of tips for maximising your Wi-Fi usage for each rate:
| Fare |
CHAT €3 |
CHAT AND SURF €8 |
CHAT AND SURF PLUS €12 |
|---|---|---|---|
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| UPLOAD PHOTOS |
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| WEB BROWSING |
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| SOCIAL MEDIA |
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| MUSIC STREAMING |
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| VPN CONNECTION |
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| GAMES |
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| GAME STREAMING |
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| APPLICATION UPDATE |
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HOW DO I CONNECT TO THE WI-FI NETWORK?
After take-off, wait for the plane to reach its cruising altitude (at which point the seatbelt sign will be turned off). Then, with your electronic device in flight mode, you can connect to the Wi-Fi network called "Ontheair". Once connected, a page will open automatically where you can purchase the best Wi-Fi plan to suit your needs.
What is the in-flight entertainment service?
If you are going on a short or medium-haul route (within Europe), we offer a free streaming service that allows you to access content directly from your device. Visit this page to view the catalog. Please note that this service is not available on all of our aircraft.
If your flight is long-haul (transoceanic) or you are on board our Dreamliner fleet, you will enjoy a wide selection of movies, series, games, children's entertainment, and music, with an individual touch screen at each seat. Access the in-flight entertainment portal now.
Information and useful links
DANGEROUS AND PROHIBITED OBJECTS
Prohibited objects
Blunt, spiked or sharp objects are some of the prohibited items in the aircraft cabin. For more information please see our section on "Prohibited objects".
SAFETY REGULATIONS AND LIQUIDS
Are you carrying any liquids in your hand luggage?
Items containing liquids or substances of similar consistency may be carried, with up to a maximum of 10 containers of 100 ml (1 litre in total).
BAGGAGE
Are you traveling to Spain from a country that does not belong to the EU?
Download the PDF to find out what you can and can't carry in your baggage: money to be declared, prohibited items, recommendations before flying, etc.
