Information for the passenger

Since each passenger and each trip is unique, Air Europa works every day to offer you the best possible service.

From Air Europa we want to make your flight as comfortable and safe as possible. For this reason, we want to keep you informed on all the details; from the kids' luggage to making sure your pet can travel more comfortably.

Of course, you will find everything you need in terms of accessibility for the elderly and persons with special needs.

You may also be interested in:

NECESIDADES ESPECIALES

Asistencia a la Movilidad

¿Necesitas asistencia para llegar a tu asiento o para ir hasta pie de avión?

SAFETY ASSISTANT

Trained companion

It will not be necessary to fly with a trained companion if the passenger can act individually in the event of an emergency and is over 12 years of age on domestic flights or 15 years of age on international flights.

Know more
SPECIAL NEEDS

SPECIAL NEEDS

If you need to fly with your service animal, you will need to contact the Air Europa Customer Service at least 48 hours before the flight's departure.

Know more