Passengers with flights Palma-Paris (Orly) and Paris (Orly)-Palma on 4 July 2025
Last update 3 July 2025
We inform you that, due to the air traffic controllers' strike in France scheduled for 4 July, the following flights have been cancelled:
- UX1297 4 July 14:50 Palma - Paris (Orly)
- UX1298 4 July 17:40 Paris (Orly) - Palma
We apologise for any inconvenience this situation beyond Air Europa's control may cause you.
In order to allow you to adjust your travel plans, if you wish, the following special conditions have been put in place:
CHANGE OF DATE
Change of date (flight operated by Air Europa): free of charge in the same cabin for flights up to and including 1 August 2025. You can manage the change here.
CHANGE OF route
Route change: no charge to/from Brussels (Belgium), Amsterdam (Netherlands), Frankfurt (Germany), Zurich (Switzerland) or Milan Malpensa (Italy), in the same cabin, for flights until 1 August 2025 inclusive. To do so, please contact our Call Center
REQUEST A VOUCHER
If you do not know your travel date, we offer you the option of saving the ticket amount to use as credit for a future purchase (valid for any destination operated by Air Europa, refundable). To do so, please contact our Call Centre
REfund
If your flight has been cancelled and you wish to request a refund:
-If you purchased your ticket at a travel agency, you must contact your point of sale.
-If you purchased your ticket directly from Air Europa, please contact our Call Centre.
Passengers with flights from Madrid to Paris (Orly) and Paris (Orly) to Madrid on 3 and 4 July 2025
Last update: 3 July 2025
We inform you that, due to the air traffic controllers' strike in France scheduled for 3 and 4 July, the following flights have been cancelled:
3 July:
- UX1029 3 July 14:20 Madrid - Paris (Orly)
- UX1222 3 July 17:10 Paris (Orly) - Madrid
4 July:
- UX1029 4 July 14:20 Madrid - Paris (Orly)
- UX1222 4 July 17:10 Paris (Orly) - Madrid
Therefore, in order to mitigate any inconvenience this may cause, we have arranged for a new, larger aircraft for the afternoon flights, offering our passengers the option of travelling on the following flight:
3 July:
- UX1025 3 July 16:30 Madrid - Paris (Orly)
- UX1026 3 July 19:25 Paris (Orly) - Madrid
4 July:
- UX1025 4 July 16:30 Madrid - Paris (Orly)
- UX1026 4 July 19:25 Paris (Orly) - Madrid
We apologise for any inconvenience this situation, which is beyond Air Europa's control, may cause you.
If the alternative offered does not suit your needs, you also have the following special conditions:
CHANGE OF DATE
Change of date (flight operated by Air Europa): free of charge in the same cabin for flights up to and including 17 July 2025. You can manage the change here.
REQUEST A VOUCHER
If you do not know your travel date, we offer you the option of saving the ticket amount to use as credit for a future purchase (valid for any destination operated by Air Europa, refundable). To do so, please contact our Call Centre
REfund
If your flight has been cancelled and you wish to request a refund:
-If you purchased your ticket at a travel agency, you must contact your point of sale.
-If you purchased your ticket directly from Air Europa, please contact our Call Centre.
Reactivation of flights to/from Israel (Tel Aviv) starting 14 July
Last update 25 June 2025
Due to the evolution of the situation in Israel, we are resuming the route to/from Tel Aviv starting on 14 July 2025.
- From 14 July to 31 July, we will operate on Mondays, Wednesdays, Thursdays and Sundays.
- From 1 August onwards, we will operate every day of the week except Saturdays.
Passengers affected by the cancellations may choose to travel on these flights, subject to availability.
Please note that the following flights remain cancelled:
- UX1301 08:35 Madrid - Tel Aviv from 25 June to 13 July inclusive.
- UX1301 08:35 Madrid - Tel Aviv on 15, 18, 22, 25 and 29 July.
- UX1302 16:05 Tel Aviv - Madrid from 25 June to 13 July inclusive.
- UX1302 16:05 Tel Aviv - Madrid on 15, 18, 22, 25 and 29 July.
To receive any updates on your flights, please remember to update your phone number and email address here.
We apologise for any inconvenience this situation beyond Air Europa's control may cause you.
We have established the following special conditions for our customers affected by the cancellations:
CHANGE OF DATE
Change of date (flight operated by Air Europa): Free in the same cabin for flights up to and including 15 November 2025.
- If you have already been rebooked on another date with the same route and would like to change your booking to travel on one of the above dates, you can make the change free of charge here.
- If you have not yet taken any action regarding your booking, we recommend that you contact our Call Centre directly for assistance.
CHANGE OF route
Route change (flight operated by Air Europa): from any European route at no extra cost, in the same cabin, to fly up to and including 15 November 2025. To do this, please contact our Call Center
REQUEST A VOUCHER
If you don't know when you want to travel, we offer you the option of saving the ticket price to use as credit towards a future purchase (valid for any destination operated by Air Europa, refundable). To do so, please contact our Call Centre
REfund
If your flight has been cancelled and you wish to request a refund:
- If you purchased your ticket at a travel agency, you should contact your point of sale.
- If you purchased your ticket directly from Air Europa, please contact our Call Centre.
Passengers with flights to/from Israel (Tel Aviv) from 13 June to 31 July
Last update 25 June 2025
As previously announced, due to the situation in Israel, the following flights have been cancelled:
- UX1301 08:35 Madrid - Tel Aviv from 25 June to 13 July inclusive.
- UX1301 08:35 Madrid - Tel Aviv on 15, 18, 22, 25 and 29 July.
- UX1302 16:05 Tel Aviv - Madrid from 25 June to 13 July inclusive.
- UX1302 16:05 Tel Aviv - Madrid on 15, 18, 22, 25 and 29 July.
We would like to inform you that, due to the evolution of the situation in Israel, we are re-establishing the route to/from Tel Aviv from 14 July 2025.
- From 14 July to 31 July, we will operate on Mondays, Wednesdays, Thursdays and Sundays.
- From 1 August onwards, we will operate every day of the week except Saturdays.
Passengers affected by the cancellations may choose to travel on these flights, subject to availability.
To receive any updates on your flights, please remember to update your phone number and email address here.
We apologise for any inconvenience this situation beyond Air Europa's control may have caused you.
We have put the following special conditions in place for our customers affected by the cancellations:
CHANGE OF DATE
Change of date (flight operated by Air Europa): Free in the same cabin for flights up to and including 15 November 2025.
- If you have already been rebooked on another date with the same route and would like to change your booking to travel on one of the above dates, you can make the change free of charge here.
- If you have not yet taken any action regarding your booking, we recommend that you contact our Call Centre directly for assistance.
CHANGE OF route
Route change (flight operated by Air Europa): from any European route at no extra cost, in the same cabin, to fly up to and including 15 November 2025. To do this, please contact our Call Center
REQUEST A VOUCHER
If you don't know when you want to travel, we offer you the option of saving the ticket price to use as credit towards a future purchase (valid for any destination operated by Air Europa, refundable). To do so, please contact our Call Centre
REfund
If your flight has been cancelled and you wish to request a refund:
- If you purchased your ticket at a travel agency, you should contact your point of sale.
- If you purchased your ticket directly from Air Europa, please contact our Call Centre.
