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The Air Europa SUMA level assessment is based on the number of Miles earned and the number of flights taken, as shown in the following table:

LEVEL # FLIGHTS A YEAR* # LEVEL MILES
Silver (Elite) 14 18,000
Gold (Elite Plus) 26 32,000
Platinum (Elite Plus) 50 60,000

 

* The number of Miles and flights must be registered within 12 consecutive months (not necessarily within the same calendar year). Your Level is increased automatically when you reach a certain number of flights or Miles. If your level does not increase within 12 months, the number of flights or Miles obtained during this period are reviewed to maintain or lower your level. If your level increases during the 12-month period, you will maintain this level for the following 12 months.

During this period, you can continue to increase your level and, once reached, you will maintain your new level for a further 12 months. Your card (virtual or physical) will indicate the expiry month and year of your level. Please note that not all Miles count towards level increases. Only Miles earned by flying with Air Europa or a SkyTeam Alliance airline are eligible. Any Miles earned by purchasing products or services provided by our partners are not eligible.

The number of Miles or eligible flights to access a higher level is calculated based on Miles transactions registered in your Air Europa SUMA account over the last 12 months.

Whenever a transaction is registered in your account, the calculation period is updated for a further 12 months. Therefore, the Miles are not retained.

Once you reach SILVER, GOLD, or PLATINUM status, you will stay at this level for the following 12 months. When you access a higher level, you do not lose the Miles or flights used to calculate this level. Instead, the Miles or flights apply for the calculation of the following 12 months. 

If your level does not increase during these 12 months, the number of flights or Miles earned over this period are reviewed to maintain or lower your level.