SUMA Miles only expire when the customer's account has remained inactive for a period of 18 consecutive months. This occurs when an Air Europa SUMA customer has not registered any transactions, either because they have not accumulated any Miles from taking flights, because they have not used any products or services from our collaborators, or because they have not redeemed any Miles.
The start date of the 18-month expiry period is indicated in the customer's account on the Air Europa SUMA transaction statement.
You can use redeemed SUMA Miles or you can pay using Miles and money. This mixed exchange can only be used for flights operated by Air Europa. Flights operated by any SkyTeam Alliance airline must be paid in full using Miles. Please note that airport fees cannot be paid for in Miles and do not receive a discount.
Remember that in order to redeem Miles for Air Europa flights, you will need to use a minimum of 1,500 Miles. If you want to redeem your Miles for our partners' products or services, you will be able to do so starting from a minimum of 2,000 Miles.