Federal Aviation Administration and Department of Transportation
If you are traveling to/from the United States and have questions about Federal Aviation Administration and Department of Transportation (DOT) regulations, you can contact the Complain Resolution Official (CRO). Our CROs have been specially trained to apply the regulations regarding passengers with functional diversity:
- Free telephone for passengers from the United States: 800 798 57 73
- Free telephone for passengers from Spain: 900 846 050
- Email: croaireuropa@air-europa.com
- Opening hours: 08:00 – 22:00 LT
- You can also consult the full set of regulations at https://www.transportation.gov/airconsumer/disability.
SAFETY REGULATIONS AND LIQUIDS
Are you carrying any liquids in your baggage?
Items containing liquids or substances of similar consistency may be carried, with up to a maximum of 10 containers of 100 ml (1 litre in total).
COMFORT AND WELL-BEING
Child restraint systems
Minors travelling in their own seat may use fastening devices suitable for their age, provided that they are certified and fit the seat.
DANGEROUS AND PROHIBITED OBJECTS
Prohibited objects
Blunt, spiked or sharp objects are some of the prohibited items in the aircraft cabin. For more information please see our section on "Prohibited objects". .
