Cookies policy

During the online purchasing process and while browsing, we collect a variety of data to improve and customise your user experience.

General information on cookies and their use on Globalia Group websites

A cookie is a small file that is stored on the user's computer, mobile or tablet when accessing certain websites, applications or platforms and which allows them to recognise their users.

Cookies:

  • They are currently essential for the functioning of the internet, providing countless advantages in the provision of interactive services, facilitating navigation and usability.
  • They help to adapt websites, applications or platforms to your personal needs.
  • They cannot damage your computer. On the other hand, if they are activated, they can help to identify and resolve errors, as well as to improve the user's navigability.
  • They allow, among other things, to store and retrieve information about the browsing preferences of a user or their equipment.

This website, application or platform uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can serve a variety of purposes, such as, for example, recognising you as a user, obtaining information about your browsing habits, or customising the way in which content is displayed. The specific uses we make of these technologies are described below.

AIR EUROPA uses cookies, logs, links and other technologies to store user preferences in order to improve the quality of our services, ensure the technical functioning of the portal and transactions, measure the audience of the website and develop new and improved features, products and services offered.

Owner of the cookies:

  • We use our own cookies that we send to the user's terminal equipment from a computer or domain managed by us and from which the service requested by the user is provided.
  • We use third-party cookies (for example, cookies from Facebook, Google, Twitter...) used by external companies, social networks or external content add-ons (such as, for example, Google Maps). They are sent to the user's terminal equipment from a computer or domain of a third party entity that processes the data obtained through cookies.

Use of cookies:

  • We use technical cookies that are strictly necessary for the user to access and browse www.aireuropa.com. They are those that allow the user to navigate through a website, platform or application and the use of the different options or services that exist in it, including those that are used to allow the management and operation of the website and enable its functions and services, such as, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, manage the payment, control fraud linked to the payment, control fraud linked to the use of the website and enable its functions and services, such as, for example, control the traffic and communication of data, identify the session, access restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, manage payment, control fraud linked to the security of the service, make the application for registration or participation in an event, count visits for the purposes of billing licenses for the software with which the service (website, platform or application) operates, use security features during browsing, store content for the broadcasting of videos or sound, enable dynamic content (for example, animation of loading text or images) or share content via social networks. Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as another element of design or "layout" of the service offered to the user, the editor has included on a website, application or platform based on criteria such as the edited content, without collecting information from users for other purposes, such as personalising that advertising content or other content. These cookies do not require the user's informed consent.
  • We use preference or personalisation cookies, which are those that, processed by us or by third parties, allow us to remember information so that the user can access the service with certain characteristics that may differentiate their experience from that of other users. For example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc. These cookies may require the user's informed consent if the user chooses these features (for example, if the user selects the language of the website by clicking on it).
  • We use analysis or measurement cookies which are those which, processed by us or by third parties, allow us to monitor and analyse the behaviour of the users of the websites to which they are linked, including the quantification of the impact of advertisements. The information collected through this type of cookies is used to measure the activity of the websites, application or platform, in order to introduce improvements in the products or services offered based on the analysis of the usage data of the users of the service. These cookies require the user's informed consent.
  • We use behavioural advertising cookies, which are those that, processed by us or by third parties, store information on user behaviour obtained through the continuous observation of their browsing habits, which allows us to develop a specific user browsing profile in order to show them advertising based on the same.

These cookies require the user's informed consent.

Time of conservation of cookies:

  • We use session cookies which are cookies designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.
  • We use persistent cookies which are those in which the data remain stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years. This type of information obtained through cookies will not be communicated to third parties or used for unsolicited communications.
     

AIR EUROPA users can manage cookies and, therefore, refuse them individually or in their entirety, in the Settings Panel.

If cookies are deactivated or refused, some functions and/or services may not work properly, such as, for example, remaining identified, keeping purchases in the "shopping cart" in an e-commerce Service, receiving information aimed at your location or the viewing of some videos.

The portal does not exercise control over the websites displayed as a result of your search, links or access from our directory. These other websites may place their own cookies or solicit personal information from you.

It is usually possible to stop accepting browser cookies, or to stop accepting cookies from a particular service.

All modern browsers allow you to change your cookie settings. These settings are usually found in the 'options' or 'preferences' menu of your browser.

Although it may vary slightly from one browser version to another, the cookie policy settings for the most commonly used browsers are as follows:

  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings -> Settings
  • Firefox: Preferences -> Privacy and Security
  • Chrome: Preferences -> Settings -> Settings -> Show advanced options -> Privacy and Security
  • Opera: Settings -> Privacy and Security.

For more information, you can consult the support or help of your browser or through the following links: Safari, Chrome, Firefox, Explorer, Opera.

Many browsers allow you to activate a private mode whereby cookies are always deleted after your visit. Depending on the browser, this private mode may have different names. Below you will find a list of the most common browsers and the different names of this "private mode":

  • Internet Explorer 8 and above - Private Browsing
  • Safari 2 and above - Private Browsing
  • Opera 10.5 and above - Private Browsing
  • FireFox 3.5 and above - Private Browsing
  • Google Chrome 10 and above - Incognito

AirEuropa.com may modify this Cookies Policy according to regulatory or legislative requirements or to adapt this policy to the instructions issued by the Spanish Data Protection Agency.

If significant changes to this Cookies Policy occur, Users will be informed by means of messages on the Globalia Group websites.

Once all the information has been read, we wish to inform users that if they continue browsing our website without having taken the appropriate measures on their browsers to prevent the installation of cookies, under the terms of article 22.2 of Law 34/2002 on Information Society Services and Electronic Commerce, according to its wording under RD 13/2012, of 30 March, they will be giving their consent to the use of the aforementioned mechanism

If you wish to contact us regarding our cookies policy, you can do so at atencion.lopd@globalia.com

According to Articles 44 et seq. of the European Data Protection Regulation (GDPR), transfers based on an adequacy decision of the European Commission or if there are adequate guarantees through a legally binding and enforceable instrument between public authorities and bodies, or through binding corporate rules, or standard clauses adopted or approved by the Commission, or through codes of conduct or certification mechanisms will be legitimate. Otherwise, the authorization of the competent supervisory authority or, failing that, the explicit consent of the data subject or another of the cases listed in art. 49 RGPD will be required.

We inform you that AIR EUROPA does not carry out international data transfers.

As for third-party cookies, you can find out about transfers to third countries that, where appropriate, are made by the third parties identified in this cookie policy in their corresponding policies (see the links provided above).

 

We inform you that AIR EUROPA does not carry out browsing profiling nor does it make automated decisions that may legally or significantly affect you.

We inform you that AIR EUROPA does not process sensitive data.

For more information on cookies and your rights as a user, please consult the Guide on the use of cookies prepared by the Spanish Data Protection Agency (AEPD) or contact delegadopd@globalia.com

For more information on the processing of your personal data, you can access the AIR EUROPA Privacy Policy.

AIR EUROPA may modify this Cookies Policy according to legislative requirements or in order to adapt this policy to the instructions issued by the AEPD.

 

Name Expiration Origin of Cookies Type
__cfduid 30 dias .airtrfx.com Técnico
__Secure-3PAPISID 2 años .google.com Publicidad
__Secure-3PSID 2 años .google.com Publicidad
__Secure-3PSIDCC 2 años .google.com Publicidad
_cls_s Sesion .aireuropa.com Técnico
_cls_v Sesion .aireuropa.com Técnico
_dc_gtm_UA-170777561-3 .aireuropa.com Análisis o medición
_dc_gtm_UA-303996-8 .aireuropa.com Análisis o medición
_dc_gtm_UA-303996-9 .aireuropa.com Análisis o Medición
_fbp 3 mes .aireuropa.com Preferencias o personalización
_ga 2 años .aireuropa.com Análisis o Medición
_ga_4Z7XTPJ9ZT 2 años .aireuropa.com Análisis o Medición
_ga_QVLDV3076V 2 años .aireuropa.com Análisis o Medición
_ga_RH2T6T5V46 2 años .aireuropa.com Análisis o Medición
_ga_XT7DLK33SZ 2 años .aireuropa.com Análisis o Medición
_gat_UA-111114728-1 Sesion .aireuropa.com Análisis o Medición
_gat_UA-303996-18 Sesion .aireuropa.com Análisis o Medición
_gcl_au 0 .aireuropa.com Análisis o Medición
_gid 24 horas .aireuropa.com Análisis o Medición
_hjAbsoluteSessionInProgress Sesion .aireuropa.com Preferencias o personalización
_hjFirstSeen Sesion .aireuropa.com Preferencias o Personalización
_hjid 1 años .aireuropa.com Preferencias o personalización
_hjIncludedInPageviewSample Sesion www.aireuropa.com Preferencias o personalización
_hjTLDTest Technical cookies .aireuropa.com Técnica
_uetsid 1 dia .aireuropa.com Análisis o medición
_uetvid 16 dias .aireuropa.com Análisis o medición
_vis_opt_s 100 dias .aireuropa.com Análisis o medición
_vis_opt_test_cookie Technical cookies .aireuropa.com Análisis o medición
_vwo_uuid_v2 366 dias  .www.aireuropa.com Análisis o Medición
1P_JAR  1 wekk Publicidad comportamental
AID 0 .google.com Publicidad comportamental
akaas_AEA_Audience_Segmentation Técnicas Técnica
AnalyticsSyncHistory 30 dias .linkedin.com Análisis o Medición
ANID 0 Publicidad
APISID 2 años .google.com Análisis o medición
bcookie 2 años .linkedin.com Publicidad
C .adform.net Técnico
CONSENT 1 dia Preferencias o personalización
cookiesAccepted 1 yer www.aireuropa.com Técnico
defaultAirport www.aireuropa.com Técnico
DSID 2 años .doubleclick.net Preferencias o personalización
emcid 2 dias .aireuropa.com Análisis o medición
etuix 1 año .aireuropa.com Análisis o medición
fr 3 años .facebook.com Preferencias o personalización
homeAccess Sesion www.aireuropa.com Técnico
HSID 2 años .google.com Preferencias o personalización
IDE  2 años .doubleclick.net Preferencias o personalización
INTERNALSESSIONID Cookies técnicas www.aireuropa.com Técnico
JSESSIONID Cookies técnicas www.aireuropa.com Técnico
lang sesion .linkedin.com Preferencias o personalización
lastRskxRun Hasta 2030 .aireuropa.com Técnico
lidc 1 dia .linkedin.com Análisis o medición
Market Sesion www.aireuropa.com Análisis o medición
MR Sesión Técnico
MUID 4 semanas .bing.com Análisis o Medición
NID 2 años .google.com Preferencias o personalización
personalization_id  2 años .twitter.com Publicidad
rCookie Hasta 2031 .aireuropa.com Técnico
reese84 31 dias .aireuropa.com Técnico
rskxRunCookie Hasta 2032 .aireuropa.com Técnico
RUL Publicidad
S Técnica
SAPISID 2 años .google.com Preferencias o personalización
SEARCH_SAMESITE 2 años .google.com Publicidad comportamental
SID 2 años .google.com Técnico
SIDCC 1 años .google.com Técnico
SSID 2 años .google.com Publicidad comportamental
subsession Sesion .aireuropa.com Técnico
subsession_breadcrumb Sesion .aireuropa.com Técnico
TLTSID Technical cookies .aireuropa.com Técnico
uid 2 años .adform.net Análisis o medición
UserMatchHistory 30 días .linkedin.com Publicidad
UULE 1 día después de la creación o reset Análisis o medición

 

INFORMATION ON ONLINE CHECK-IN

Online check-in

To check in online, you must enter:

- Booking reference or ticket number.

- The first surname of the passenger who wishes to check in. If it has 4 letters or fewer, the second surname must be added.

 

 

Online check-in

Know more
DANGEROUS AND PROHIBITED OBJECTS

Prohibited objects

Blunt, spiked or sharp objects are some of the prohibited items in the aircraft cabin. For more information please see our section on "Prohibited objects". 

Know more
VALUE DECLARATION

Valuables in baggage

If you are carrying valuable items in your baggage, you can register this circumstance by making a special value declaration.

Know more

logo