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If you wish to add extra luggage, you can do so in advance here or by calling Customer Service.

  • You can also make the purchase at the airport. 
  • Excess weight (23 kg to 32 kg) can only be purchased by calling Customer Service or at the airport.
  • Available up to 2 hours before the flight. Save from €15 per suitcase. Prices per trip (non-refundable). 
  • This service is only available on flights operated by Air Europa. Please check your booking to see if the flight is operated by an affiliated company.
  • See the terms and conditions and price for your selected route here
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You can request to take a suitcase or item of luggage that exceeds 158 cm (overall dimensions) by sending an email indicating the dimensions and weight to ssr.ux@air-europa.com.

There is an additional fee of 150 EUR/GBP/USD/CHF per bag.

If it is not possible to transport your item of luggage as an oversized bag, you can request to transport it as cargo through AirEuropa Cargo.

*Requirement subject to space availability.

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  • Appliances cannot be checked
    They will only be permitted in your hand luggage if allowed by their size and weight.
  • Appliances refer to
    Desktop computers (including iMac), monitors, TVs, microwaves, immersion heaters (boiler/heaters), refrigerators, game consoles (e.g., PlayStation, Xbox, Wii, etc.), etc.
  • Portable electronic devices can be transported
    Laptops, tablets, e-books, portable game consoles, etc.  
  • These can be transported by purchasing an additional seat in the cabin (the fee is the same as the ticket price, except for airport charges), provided that they comply with the maximum cabin baggage size and weight limits. If these limits are exceeded, the items must be transported as air cargo. See our section on transporting special baggage in the cabin for more information.

To purchase an additional seat, please contact us through our Customer Service, Facebook or Twitter.

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Get up to 50% off by purchasing your extra luggage on our website, by contacting us through our Customer Service, Facebook or Twitter

PURCHASING ADDITIONAL BAGGAGE

Please click on the following link to see all our rates: ADDITIONAL BAGGAGE PRICE

If you wish to increase your maximum baggage weight allowance to 32 kg, please contact us through the aforementioned channels. This option cannot be purchased through our website. 

No item can weigh more than 32 kg.

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If your ticket includes a flight operated by another airline, additional baggage can only be purchased in the airport at the check-in desks of the airline operating the first flight.

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OVERSIZED BAGGAGE IN THE CABIN

If you want to take an item of luggage that does not fit in the overhead compartments or under the seat in front of you due to its size or weight (e.g., musical instrument, television, iMac, etc.), it must be transported on an additional seat(s) and supervised by the passenger at all times. The price and conditions can be viewed here.

OVERSIZED BAGGAGE IN THE HOLD

Any item that exceeds 158 cm in total (height x width x length) can be transported in the aircraft hold. However, it must not exceed 32 kg in weight. Wheelchairs, musical instruments, and pets are exempt from this rule and can be transported in the hold. This service has a fee of €150. Items considered as household appliances (e.g., iMacs, televisions, monitors, desktop computers) cannot be transported in the hold.

To book this service, please contact us through our Customer Service, Facebook or Twitter.

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Paintings, works of art, sheets and frames can only be transported on an additional seat in the aeroplane's cabin, always under the personal custody of the passenger. The price and conditions can be viewed here.

To purchase an additional seat, please contact us through our Customer Service, Facebook or Twitter. You can also choose to contact a freight transportation company.

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The possibility of checking your luggage through to your final destination depends on the selected route and airlines operating the flights:

  • If your trip includes flights operated by Air Europa and another airline, you should contact us to see if your luggage can be checked through to your final destination.
  • If all your flights are operated by Air Europa (even if they are on different bookings or tickets), it is possible to send your luggage through to your final destination. However, you must contact us in advance.
  • If all your flights are operated by Air Europa and are on the same booking and ticket, your luggage will be sent directly to your final destination. Therefore, there is no need to contact us to request this service.

EXCEPTIONS

  • Destinations where passengers are required to check their luggage at the first point of entry to the country and pass through customs: Ezeiza, Guarulhos, Salvador de Bahía, Montevideo, Lima, Caracas, Cancun, Santiago de Chile, New York, Miami, and San Juan.
  • Luggage can only be checked through to your final destination for flights operated by the airline Amaszonas to Cochabamba or La Paz with a stopover in Viru Viru.
  • Luggage cannot be checked through to your final destination if you have to travel to a different airport for a connecting flight (Ezeiza-Aeroparque, Orly-Charles de Gaulle).
  • It is not possible to check-in through to the final destination if a train or bus ride is included in the booking.

To complete your request, you must contact us through our Customer Service, Facebook or Twitter within 48 hours prior to the flight departure time.

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Find out how to transport your musical instrument safely at this link.

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