Requirements and documents for travelling

Do you need a visa or a PCR test? Make sure you meet all the requirements to travel and conveniently apply for the visa you need through us.

Travel requirements by destination 

Fill in the form below to check the travel requirements for each destination: information on visas, documents and health requirements.

We offer a practical and up-to-date guide that lets you get the right travel documents easily by just entering the requested information.

How does it work?

1. Complete the form

Fill in the form below to find out which visa you need.

 

2. Apply for the visa online

Apply for the visa, which we will review to maximise the odds of its approval.

3. Receive it conveniently

Receive it in your inbox in the comfort of your own home.

Form 

Apply for the electronic visa or documents you need for your next international trip - an essential requirement for travelling safely - in seconds.

Tips to prepare for your trip 

A very important t step when you decide to travel is having all your documents in order. It is essential that you prepare your documents properly before heading to your destination.

Take into account the following recommendations:

  • Check if your destination has entry requirements.
  • Make sure you have the documents needed for your trip and that you meet all the requirements for travelling.
  • Always confirm the information on the websites of official agencies.
  • Check the expiry date of your passport or identity document.
  • When making reservations or processing documents, use the exact same details that are shown on your passport or identity document.
  • Remember that all passengers, regardless of age, must have their own travel documents.
  • Make a copy of the documents and keep them in a safe place so you can use them if necessary.

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Questions about documentation

The information available on our website applies to passengers who are Spanish citizens. For all other nationalities, please contact your consulate.

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  • The documents needed to fly vary depending on your origin, destination, nationality, and dates. It is also important to check that you meet the medical requirements to enter the country of destination.
  • As a general rule, for domestic flights or flights within the European Union, a valid ID card or passport is sufficient. You will need a passport for overseas flights. 
  • Visit the following section for more information on the requirements and documents for entering the country you wish to travel to. You can also request an e-Visa through our website: Travel documentation.
  • Each passenger must carry the correct and necessary travel documents, in compliance with the applicable Laws, Regulations and Orders of any State or Country to, from or through which they are flying, and are solely responsible for the requirements of each country in every case.
  • This documentation may be requested by the company at the check-in desks and boarding gates of any airports through which the passenger passes.
  • During the document checking process, Air Europa may refuse boarding to any passenger whose documents are found to be invalid or expired, or if the identity on the document does not match that of the passenger.
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To travel to the United States and Puerto Rico, your documents must be valid and you must have a return ticket, as well as the necessary funds to cover your expenses during your stay.

All passengers whose nationality does not require a visa and who are travelling for pleasure must apply for an ESTA. It will not be necessary to apply for an ESTA if you hold a visitor's visa or a valid residence permit. 

You can apply for an ESTA through our website. Visit the following section and fill in the form to receive more information.

If your ESTA application is denied, passengers should contact the consulate of the country of destination in their country to apply for a visa. 

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The rules regarding flying with expired travel documents vary according to nationality, place of origin and place of destination.

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In the event of theft or loss of documentation, a claim filed to the competent authorities shall not be accepted as valid proof of the passenger's identity. In these cases, you should go to the airport and notify the competent authorities and authorised Air Europa staff of your situation. 

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If you have a subsidized ticket with a resident discount, you must present your valid identification document and large family certificate at the airport.

The name of the beneficiary must match the name of the person appearing on the ticket. 

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We recommend that you check the booking confirmation email or ask at your point of sale to see if the automatic residence verification is satisfactory.

Passengers whose verification (through the Automatic Resident Accreditation System of the Ministry of Public Works) has not been carried out successfully, must prove their residence status with one of the following documents: 

  • Children under 14 years of age without an ID document: must always travel with the Certificado de Empadronamiento para Viaje (Municipal Registration Certificate for Travel), because as they don't have an ID document, telematic validation can be done through the Ministry of Public Works system. 
  • Spanish citizens, EU citizens and citizens of Iceland, Liechtenstein, Norway and Switzerland: Certificado de Empadronamiento para Viajar issued by the city council, together with the ID, NIE or passport. 
  • Non-EU citizens: Certificado de Empadronamiento para Viaje (Municipal Registration Certificate for Travel) issued by the city government, together with the Spanish resident card, stating the family situation of the EU citizen, or the long term or permanent residence. 
  • Members of parliament or senators: credentials certifying the status of a member of parliament or senator. 

No other document or supporting document other than those stated above will be valid. National ID cards and passports will be used to verify identity, but not residence. Air Europa reserves the right to refuse boarding to a passenger if it detects any deficiency or anomaly, or if a passenger cannot prove their residence by means of the resident certificate. 

If you are entitled to a resident discount, you must present a valid DNI or passport at the time of the flight.

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Spanish tourists travelling to Brazil must have a return ticket and sufficient funds to cover maintenance and accommodation for the duration of their stay. 

Visit the following section and fill in the form to find out if you need a visa or find out what health requirements are needed to travel to Brazil.

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Visit the Documentation page to find out what health and migration requirements are needed to travel to Cuba.

It is also mandatory to hold medical insurance obtained in the country of origin, to cover any medical expenses that may be incurred during your trip.

Air Europa offers customers the option of taking out medical insurance at excellent prices.  To see our offer, go to: I WANT MEDICAL INSURANCE.

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You can check the verification of residency in:

  • The confirmation email sent by Air Europa after the purchase has been completed.
  • In the "Manage your booking" section.
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All passengers are required to carry the correct documentation in accordance with the applicable Laws, Regulations and Orders of the State or Country to or from which they are travelling. Furthermore, each passenger is solely responsible for complying with the legal requirements of each country, where applicable.

This documentation may be requested by the company at the check-in desks and boarding gates of any airports through which the passenger passes.

During the document checking process, Air Europa may refuse boarding to any passenger whose documents are found to be invalid or expired, or if the identity on the document does not match that of the passenger.

Visit the Documentation page to find out what health and migration requirements are needed to travel, depending on the route you are taking.

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You can update your documentation details by contacting us through the following channels: 

  • Facebook. Office hours: 07:00 to 24:00 (Monday to Friday) and 09:00 to 17:00 (Saturday, Sunday, and public and bank holidays).
  • Twitter. Office hours: 07:00 to 24:00 (Monday to Friday) and 09:00 to 17:00 (Saturday, Sunday, and public and bank holidays).
  • 24-hour Helpline.
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