Earn SUMA Miles when you purchase your trips thanks to the Air Europa SUMA VISA.
You can turn your SUMA Miles into 'Porque tú vuelves' points.Here you can find a summary of your rights as a passenger in accordance with the incident you experienced on your trip.
All tickets and services purchased in Colombia are subject to specific conditions.
All tickets and services purchased in Brazil are subject to specific conditions.
All tickets and services purchased in the United States are subject to specific conditions.
All tickets and services purchased in Israel are subject to specific conditions.
We provide you with all the information on personal data protection and conservation carried out by Air Europa.
Access information on best practices and rules regarding bookings between Air Europa and agencies.
From your home, on the plane or at the airport. Enjoy the great advantages of flying Business
If you are travelling with more than 9 passengers, don't hesitate to travel as a Group and enjoy special conditions.
The time limit for checking in, unless otherwise specified (Lima: 90 min, Caracas: 120 min) will be a minimum of 60 minutes before the scheduled departure of intercontinental flights and 45 minutes for all domestic and European flights.
To check in online, you must enter:
- Booking reference or ticket number.
- The first surname of the passenger who wishes to check in. If it has 4 letters or fewer, the second surname must be added.
Blunt, spiked or sharp objects are some of the prohibited items in the aircraft cabin. For more information please see our section on "Prohibited objects".
If you are carrying valuable items in your baggage, you can register this circumstance by making a special value declaration.