Checked baggage

Do you need information on baggage transported in the hold? You'll find all the information you need in this section.

Allowed size and weight

23 kg (32 kg MAXIMUM)  -  158 cm  (LENGTH+WIDTH+HEIGHT)

  • No bag may exceed this 158-cm total size. The handle, pockets and wheels are included in the dimensions. A surcharge will be applied if this limit is exceeded. 
  • The maximum weight allowed per bag is 23 kg, which you can increase from 23 kg to 32 kg if you need to by paying a surcharge. This option is only available at the Call Center and at our offices in the airport. No bag may weigh more than 32 kg.
  • If you have more luggage, you can pay for an additional bag once you have made your reservation, or from the Manage your booking section.
  • Remember that checked baggage is personal and non-transferable. Each passenger must check their luggage individually.
  • If you pay for additional bags online, you will receive a discount.
  • There are certain baggage regulations.

Luggage permitted by destination

Check the information on the baggage you can carry depending on your route:

Exceptional cases

Certain cases have important restrictions or information to consider.

Passengers traveling in Business or holders of Air Europa SUMA Silver, Gold or Platinum cards, or SkyTeam Alliance Elite or ElitePlus Cards, can carry an additional bag for free, provided that the total weight of their luggage does not exceed their total weight allowance.

If you are travelling in connection or code-sharing with another airline, check the free baggage allowance limit by selecting the operating airline from the drop-down menu, as it may be different for each of them. Depending on the agreements between airlines, in some cases it may not be possible to check baggage through to the final destination.

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If you are travelling on a code-share flight, i.e. if your flight number is in the UX2000 / UX3000 series, the applicable baggage allowance will be shown on your ticket for each flight concerned.

If your ticket includes flights on both Air Europa and another airline, the longest leg allowance will apply. If you have purchased separate tickets for different airlines, the baggage allowance of the operating carrier will apply for each ticket.

Your baggage will be checked through to the final destination on all our code-share flights, provided that the flights are included in the same booking or booking reference.

Babies (below the age of 2) are entitled to one 10-kg carry-on bag. And, as long as the adult traveling with the baby is entitled to check a bag, they will also be able to check one 10-kg bag. In addition to this allowance, they can also take a foldable baby stroller or a car seat.

Children between 2 and 11 years of age can check baggage as determined by the ticket purchased.

For more information, go to the section on children.

Passengers on flights serviced by ATR airplanes can pay for one additional bag.

Passengers residing in the Balearic Islands, Canary Islands, Ceuta and Melilla, who have tickets with the LITE fare and pay for one bag will be eligible for the applicable discount to the published rate. 

Baggage regulations

  • The baggage regulations apply per journey.
  • Service and conditions valid for flights operated by Air Europa. When you book, see if your flight is operated by a partner company, and check the baggage allowance here.
  • If allowed by the ticket and route, you can pay for additional bags online (on the website), by calling our Customer Service Center or at Air Europa's offices at the airport.
  • Moreover, taking into account the aforementioned conditions, you can increase the maximum weight of your checked bag from 23 kg to 32 kg by paying a surcharge. This option is only available at the Call Center and at our offices in the airport.
  • Non-refundable service.

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Information and links of interest

COVID-19

Safety standards and liquids

Articles containing liquids or substances of similar consistency may be carried in a maximum of 10 containers of 100ml (1 litre in total).

Read more
CUSTOMS

Are you traveling with EUR 10,000 or more?

It is compulsory to declare amounts in excess of EUR 10,000. In this case, you must go to the office located in Customs, Room 1, Terminal 1 in Madrid.

BAGGAGE

Are you traveling to Spain from a country that does not belong to the EU?

Download the PDF to find out what you can and can't carry in your baggage: money to be declared, prohibited items, recommendations before flying, etc.

Read more

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Cuadros y láminas

Paintings, works of art, prints and frames may only be carried on an additional seat in the aircraft cabin and always under the personal custody of the passenger.

 

 

You can find more information on the transportation of special cabin baggage in the cabin here.

Electrodomésticos

Electrical appliances will not be accepted as checked baggage; they will only be accepted as special baggage in the cabin or as air cargo if they do not comply with the weight and dimensions for transport in the cabin.

Portatrajes

Garment bags may be transported in the hold in place of one piece of checked baggage included in the fare or by purchasing extra baggage provided that the total dimensions do not exceed 158 cm and 23 kg. 

 

If it exceeds the above limitations, it must be carried as special baggage in the cabin.

Questions about checked baggage

If you wish to add extra luggage, you can do so in advance here or by calling Customer Service.

  • You can also make the purchase at the airport. 
  • Excess weight (23 kg to 32 kg) can only be purchased by calling Customer Service or at the airport.
  • Available up to 2 hours before the flight. Save from €15 per suitcase. Prices per trip (non-refundable). 
  • This service is only available on flights operated by Air Europa. Please check your booking to see if the flight is operated by an affiliated company.
  • See the terms and conditions and price for your selected route here
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You can request to take a suitcase or item of luggage that exceeds 158 cm (overall dimensions) by sending an email indicating the dimensions and weight to ssr.ux@air-europa.com.

There is an additional fee of 150 EUR/GBP/USD/CHF per bag.

If it is not possible to transport your item of luggage as an oversized bag, you can request to transport it as cargo through AirEuropa Cargo.

*Requirement subject to space availability.

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  • Appliances cannot be checked
    They will only be permitted in your hand luggage if allowed by their size and weight.
  • Appliances refer to
    Desktop computers (including iMac), monitors, TVs, microwaves, immersion heaters (boiler/heaters), refrigerators, game consoles (e.g., PlayStation, Xbox, Wii, etc.), etc.
  • Portable electronic devices can be transported
    Laptops, tablets, e-books, portable game consoles, etc.  
  • These can be transported by purchasing an additional seat in the cabin (the fee is the same as the ticket price, except for airport charges), provided that they comply with the maximum cabin baggage size and weight limits. If these limits are exceeded, the items must be transported as air cargo. See our section on transporting special baggage in the cabin for more information.

To purchase an additional seat, please contact us through our Customer Service, Facebook or Twitter.

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Get up to 50% off by purchasing your extra luggage on our website, by contacting us through our Customer Service, Facebook or Twitter

PURCHASING ADDITIONAL BAGGAGE

Please click on the following link to see all our rates: ADDITIONAL BAGGAGE PRICE

If you wish to increase your maximum baggage weight allowance to 32 kg, please contact us through the aforementioned channels. This option cannot be purchased through our website. 

No item can weigh more than 32 kg.

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If your ticket includes a flight operated by another airline, additional baggage can only be purchased in the airport at the check-in desks of the airline operating the first flight.

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OVERSIZED BAGGAGE IN THE CABIN

If you want to take an item of luggage that does not fit in the overhead compartments or under the seat in front of you due to its size or weight (e.g., musical instrument, television, iMac, etc.), it must be transported on an additional seat(s) and supervised by the passenger at all times. The price and conditions can be viewed here.

OVERSIZED BAGGAGE IN THE HOLD

Any item that exceeds 158 cm in total (height x width x length) can be transported in the aircraft hold. However, it must not exceed 32 kg in weight. Wheelchairs, musical instruments, and pets are exempt from this rule and can be transported in the hold. This service has a fee of €150. Items considered as household appliances (e.g., iMacs, televisions, monitors, desktop computers) cannot be transported in the hold.

To book this service, please contact us through our Customer Service, Facebook or Twitter.

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Paintings, works of art, sheets and frames can only be transported on an additional seat in the aeroplane's cabin, always under the personal custody of the passenger. The price and conditions can be viewed here.

To purchase an additional seat, please contact us through our Customer Service, Facebook or Twitter. You can also choose to contact a freight transportation company.

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The possibility of checking your luggage through to your final destination depends on the selected route and airlines operating the flights:

  • If your trip includes flights operated by Air Europa and another airline, you should contact us to see if your luggage can be checked through to your final destination.
  • If all your flights are operated by Air Europa (even if they are on different bookings or tickets), it is possible to send your luggage through to your final destination. However, you must contact us in advance.
  • If all your flights are operated by Air Europa and are on the same booking and ticket, your luggage will be sent directly to your final destination. Therefore, there is no need to contact us to request this service.

EXCEPTIONS

  • Destinations where passengers are required to check their luggage at the first point of entry to the country and pass through customs: Ezeiza, Guarulhos, Salvador de Bahía, Montevideo, Lima, Caracas, Cancun, Santiago de Chile, New York, Miami, and San Juan.
  • Luggage can only be checked through to your final destination for flights operated by the airline Amaszonas to Cochabamba or La Paz with a stopover in Viru Viru.
  • Luggage cannot be checked through to your final destination if you have to travel to a different airport for a connecting flight (Ezeiza-Aeroparque, Orly-Charles de Gaulle).
  • It is not possible to check-in through to the final destination if a train or bus ride is included in the booking.

To complete your request, you must contact us through our Customer Service, Facebook or Twitter within 48 hours prior to the flight departure time.

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Find out how to transport your musical instrument safely at this link.

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